{"id":4263415,"url":"https://alion.io/job/aman-spa-manager","title":"Spa Manager","company":{"id":5348,"name":"Aman","domain":"aman.com","url":"https://alion.io/company/aman","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":18,"ghost_share":0,"stale_share":0.556,"repost_share":0.056,"time_to_fill_p50_days":31,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Galle, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T16:13:51Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T22:42:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Location Overview\nJoin our team in Amangalla. Amangalla lies within the ramparts of Sri Lanka’s 17th-century Galle Fort, a Unesco World Heritage Site. Offering views of the Fort and harbour on one side and the hotel’s lush gardens and swimming pool on the other, the historic residence presents lofty-ceilinged suites, elegant dining and a tranquil Aman Spa complete with Hydrotherapy Suites.\nRole\nUnder the supervision of General Manager, Spa Manager is responsible for the entire spa operations and administrations, ensuring the highest level of guest satisfaction in accordance with the policies, standards and guidelines established by the hotel or the corporate office.\nResponsibilities\nDrive exceptional guest experiences by maintaining high service standards and promptly resolving guest concerns.\nDevelop, implement, and maintain Standard Operating Procedures (SOPs) to ensure consistent service excellence and operational efficiency.\nMonitor service quality and guest feedback, implementing continuous improvements to enhance guest satisfaction\nDevelop and manage the annual spa budget, ensuring financial targets and profitability objectives are achieved.\nMotivate, coach, and develop employees to foster a positive, high-performing, and multi-skilled team environment.\nMonitor financial performance, prepare reports, and analyze key performance indicators to support business growth.\nEstablish financial and operational plans, including business forecasts, staffing requirements, and resource allocation.\nLead the recruitment, onboarding, training, and professional development of all spa team members.\nOversee daily spa operations, ensuring effective scheduling of treatments, therapist assignments, and special wellness programs.\nEnsure compliance with all hotel policies, health and safety regulations, and brand standards.\nManage inventory, retail products, and procurement processes to support smooth spa operations.\nCollaborate with other hotel departments to create wellness initiatives, promotional campaigns, and revenue-generating opportunities.\nRequirements\nMinimum 5 years of experience in the spa, wellness, or hospitality industry, including at least 2 years in a supervisory or managerial role.\nStrong knowledge of spa operations, wellness treatments, guest service standards, and health & safety practices.\nProficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with spa management systems.\nGenuine passion and strong interest in the wellness and holistic health field.\nExcellent leadership, team management, and staff development skills.\nStrong communication and interpersonal skills with the ability to build positive relationships with guests and colleagues.\nBenefits\nAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.\nIf you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.","description_format":"text","description_chars":3195,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-11-13T16:13:51Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/aman-spa-manager","json_url":"https://alion.io/job/aman-spa-manager.json","meta":{"generated_at":"2026-11-15T00:44:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1366,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5348},"rest":"https://alion.io/mcp/rest/get_company?id=5348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faman-spa-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faman-spa-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faman-spa-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aman-spa-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faman-spa-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4263415}},{"tool":"search_jobs","arguments":{"company":"aman.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4263415},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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