{"id":586891,"url":"https://alion.io/job/aman-spa-receptionist-amanvari","title":"Spa Receptionist - Amanvari","company":{"id":5348,"name":"Aman","domain":"aman.com","url":"https://alion.io/company/aman","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1822},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-10T19:22:09Z","board_verified":false,"closed_at":"2026-10-10T19:22:09Z","days_open":31,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":31},"description":"Location Overview\nJoin our team at Amanvari. A remote natural paradise on Mexico’s Eastern Cape, Aman’s newest retreat finds home between the Sierra de la Laguna mountains and the calm waters of the Sea of Cortés. Echoing its name, a combination of the Sanskrit-derived words for ‘peace’ and ‘water,’ Amanvari rests in harmony with its exclusive yet inspiring setting, an exclusive 1,000-acre community just one hour from Los Cabos International airport.\nRole\nThe Spa Receptionist at Amanvari is the first and last point of contact in each guest’s spa journey, playing an essential role in creating a sense of calm, care, and effortless hospitality. The Spa Receptionist takes full ownership of every guest interaction, ensuring a warm, discreet, and seamless experience that reflects Amanvari’s commitment to excellence.\nAs a key member of the Spa team, the Spa Receptionist is responsible for managing reservations, thoughtfully recommending treatments and products, and maintaining the presentation and organization of the spa reception and retail areas. The role works closely with Spa Therapists, the Wellness team, and management to ensure seamless operations and highly personalized service.\nThrough genuine care, attention to detail, and a calm and welcoming presence, the Spa Receptionist helps create an environment where every guest can disconnect from the outside world, reconnect with themselves, and experience the Spa as a true sanctuary of peace and wellbeing.\nResponsibilities\nDeliver exceptional and personalized guest service from arrival through departure, recognizing guests by name and creating a warm, calm, and discreet experience.\nProvide knowledgeable guidance on spa and wellness offerings, including treatments, products, packages, and experiences, while making thoughtful recommendations based on each guest’s preferences and needs.\nManage spa reservations and appointments accurately, optimizing occupancy and therapist availability through the effective use of spa management systems.\nMaintain accurate and up-to-date guest profiles and treatment histories, ensuring continuity and personalization throughout future visits.\nCoordinate seamlessly with Spa Therapists, Wellness providers, and other departments to ensure smooth guest flow and the timely handling of special requests.\nSupport spa retail operations by maintaining expert product knowledge, providing tailored recommendations, and assisting with inventory control and stocktaking.\nEnsure accurate billing and financial procedures for all spa services and retail transactions, in accordance with Amanvari’s established standards and controls.\nMaintain an immaculate, serene, and well-presented spa environment, ensuring reception and retail areas are organized, properly stocked, and consistently reflect Amanvari’s standards of luxury and attention to detail.\nUphold all Spa Standards of Operation, safety, hygiene, and checklist procedures, ensuring guest areas remain safe, orderly, and free of hazards at all times.\nContribute to a collaborative and high-performing Spa team, participating in meetings, briefings, training, inventory counts, and incident reporting, while supporting colleagues and management as required.\nRequirements\nCollege graduate in any field, or currently pursuing college-level studies; a background in wellness, hospitality, or administration is preferred.\nMinimum of 3 years of experience in a luxury hotel, resort, or spa environment is strongly preferred.\nPrevious experience as a Spa Receptionist or Front Desk Agent in a high-end hospitality setting is an asset.\nSolid understanding of spa and beauty therapies, including treatment types, benefits, and guest recommendations.\nFamiliarity with health, hygiene, and safety protocols within wellness and spa environments.\nProficiency in Microsoft Office, Opera, and spa booking or management software.\nWorking knowledge of retail operations, product knowledge, and sales techniques.\nProven ability to recommend and upsell treatments, packages, and retail products while supporting sales goals.\nOutstanding communication and interpersonal skills, with a natural ability to build genuine connections with guests.\nProfessional, calm, discreet, and highly detail-oriented, with the ability to maintain composure and service excellence under pressure.","description_format":"text","description_chars":4319,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-09-10T05:44:24Z"},{"event":"close","at":"2026-10-10T19:22:09Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/aman-spa-receptionist-amanvari","json_url":"https://alion.io/job/aman-spa-receptionist-amanvari.json","meta":{"generated_at":"2026-10-12T15:32:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5348},"rest":"https://alion.io/mcp/rest/get_company?id=5348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faman-spa-receptionist-amanvari"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faman-spa-receptionist-amanvari"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faman-spa-receptionist-amanvari"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aman-spa-receptionist-amanvari\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faman-spa-receptionist-amanvari"}]}