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customers.\nProvide technical support and troubleshooting assistance to customers for AMAX's products and solutions.\nPerform on-site installations, repairs, and maintenance of hardware and software products.\nCommunicate with customers to understand their technical issues and provide timely and effective solutions.\nCreate and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.\nCollaborate with internal teams to escalate and resolve complex technical issues.\nStay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.\nRequirements\nWhat we are looking for:\nBachelor's degree in Computer Science, Electrical Engineering, or a related field.\nExperience with serve products, CPU/GPU, storage, and networking.\nKnowledge of the latest x86 server architectures.\nStrong analytical and problem-solving skills.\nExcellent written and verbal 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