{"id":704347,"url":"https://alion.io/job/amax-sales-operations-specialist","title":"Sales Operations Specialist","company":{"id":668936,"name":"AMAX Engineering","domain":"amax.com","url":"https://alion.io/company/amax-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fremont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T19:30:57Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T11:15:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Sales Operations Specialist works closely with Sales, Program Management, and internal departments to support the sales operations process and deliver exceptional customer service. This role serves as a key liaison across cross-functional teams, ensuring effective communication, timely follow-up, accurate order processing, and overall customer satisfaction.\nThe Sales Operations Specialist will coordinate with Sales, Program Management, Purchasing, Finance & Accounting, and Production teams to support sales activities from quote preparation through order fulfillment and invoicing.\nKey Responsibilities:\nSales Operations & Order Management\nCoordinate and support all aspects of the sales operations process, from quote preparation through order processing and fulfillment.\nPrepare and coordinate customer quotes, proposals, and RFP responses.\nExpedite quote approvals to ensure timely sales closures.\nEnter customer orders into the management system and verify product information, quotes, payment terms, and other order details for accuracy.\nProcess and track customer orders, ensuring timely follow-up and resolution of issues.\nConsolidate account records and maintain accurate customer and sales order information in the management system.\nGather, prepare, and maintain reports related to sales orders and account activities.\nSupport invoice processing and coordinate with Finance & Accounting as needed.\nManage general sales and administrative activities to support the Sales team.\nCross-Functional Coordination\nServe as a key liaison between Sales, Program Management, Purchasing, Finance & Accounting, Production, and other internal departments.\nFacilitate effective communication and ensure relevant stakeholders receive timely project and order updates.\nProvide project and order status updates and coordinate necessary follow-ups with internal teams and customers.\nMeet with leadership daily to review orders, quotes, and outstanding sales activities at the end of each business day.\nCoordinate cross-functional activities to ensure customer requirements and sales commitments are met.\nRisk & Performance Management\nIdentify, assess, and monitor risks associated with program and sales activities.\nCoordinate and implement appropriate actions to mitigate potential risks and prevent delays.\nEvaluate program and operational performance and identify opportunities for improvement.\nPresent findings, insights, and recommendations to management to support continuous improvement and operational effectiveness.\nAccount & Market Support\nConduct research on new accounts and prospective clients.\nMaintain accurate and up-to-date account information and support the Sales team with customer and account-related research.\nAssist with projects and initiatives that support business growth and sales operations objectives.\nOther Responsibilities\nTake on additional responsibilities and special projects as assigned to support business and team objectives.\nRequirements\nBachelor’s degree, or 1-2 years of working experience in related fields.Exceptional communication and interpersonal skills. \nAbility to organize, prioritize, multitask, be flexible and meet requirements under multiple deadlines.\nCustomer-oriented\nExperience working with clients\nProficiency in Microsoft Office.\nKnowledge of information technology (IT) or computer hardware.\nBenefits\nSalary range for this position is between $75,000 to $85,000 annually \nMedical Insurance\nDental Insurance\nVision Insurance\n401(k)\nFlexible spending account\nCommuter benefits\nDisability insurance\nWe also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!\nAbout AMAX\nEstablished in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale.\nJoin Us\nBecome part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we’ll push the boundaries of what’s possible in the hardware industry.\nAMAX is proud to be an equal-opportunity employer. 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