Account Manager , Amazon Shipping

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

This role will be based in London with possible moderate travel (maximum 25%)

Key job responsibilities

• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary

Basic qualifications

- Bachelor's degree or equivalent

- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

- Experience in business development, partner development, sales or alliances management

- Experience using data and metrics to determine and drive improvements

Preferred qualifications

- Experience in online advertising or high-tech products/services

- Experience solving problems with technology in the Automotive & Manufacturing industries

- Experience in cloud computing technologies

- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services

- Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT.

- Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations

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