{"id":2778443,"url":"https://alion.io/job/amazon-act-ops-associatepart-time-inlt-field-2","title":"ACT Ops Associate(Part-time), INLT-Field","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":87,"open_postings":1872,"ghost_share":0,"stale_share":0.733,"repost_share":0.002,"time_to_fill_p50_days":15,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chengdu, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2907},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-18T09:33:23Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Following SOP and other requirement to validate data/information provided by customer. \nContacting with customer if the data/information is unclear/incorrect. \nKey in the data/information in system. Make sure the data/information in system is correct and align with SOP/requirement. \nEscalating issues and problems encountered in daily work. \nCollaborating with origin and destination logistics teams and other service providers to solve shipment issues \nAct as 1st Tier support for Seller Service queries related to shipments \nAny Add-hoc task assigned by leaders. \nKey job responsibilities\n2+ years working experiences \nWork at flexible schedule/shift/work area, including weekends, nights, and/or holidays if needed \nGood at MS Office applications (Excel, Word, Outlook). \nAbility to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently. \nCustomer oriented mindset, have a sense of urgency in completing all departmental and personal goals \nWilling to take additional duties/tasks assigned by leadership as business related services and products continue to expand. \nGood written/read communication skills in English \nAbout the team\nThe ACT operations team is a team of customs brokers managing the import duty requirements of FBA and external products. We have INLT LLC in US (a subsidiary of Amazon) and 3rd party customs broker in EU & UK, responsible for filing customs entries for goods.\nWe are the provider of choice for industry-leading customs and trade services for universal importers and exporters, bringing value to traders by simplifying processes, ensuring accuracy, reducing costs, and providing a one-stop suite of trusted solutions.\nBasic qualifications\n- Experience performing accurate data entry and analysis\nPreferred qualifications\n- High school or equivalent diploma\n- Bachelor's degree in logistics, transporation, supply chain, or business\n- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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