Cloud Hardware Development Engineer, Network Product Development

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Interconnect team is looking for an Optical Network Development Engineer to join our Network Product Development (NPD) team. As an Optical Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global data centers. AWS Interconnect is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. AWS Interconnect’s goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.

You will design, implement and support scalable testing infrastructure solutions to support and facilitate optics interconnect development and product deployment. You will be exposed to leading edge industrial technologies. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design software infrastructure, build up pipelines and test plan to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate.

Key job responsibilities

Optical Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.

- Develop automated tools and standardized processes for high-volume optical transceiver system level testing

- Lead collaborative efforts with internal stakeholders and supplier partners to establish robust testing frameworks and quality assurance procedures for optical modules

- Work with network operations team in identifying operation issues and improving quality and RMA process

- Engage stakeholders to identify areas of improvements during rack deployment or bring-up

- Work with network operations team to improve link error handling efficiency

A day in the life

On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.

About the team

Within AWS Networking the NPD (Network Product Development) organization is responsible for, designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Basic qualifications

- Bachelor's degree or above in electrical engineering, computer engineering, or equivalent

- 3+ years of work experience on optical communication systems or components.

- 3+ years of experience developing test scripts for optics validation and characterization.

- 2+ years of experience with optical transceivers and IEEE standards.

- 2+ years of experience working with optical and/or networking merchant silicon suppliers, manufacturing processes, and qualifications.

- 2+ years of professional development experience with Python or a similar scripting language for automation scripting.

Preferred qualifications

- Master/PhD or foreign equivalent in Physics, Electrical/Electronic Engineering, Mechanical Engineering, Optical Engineering or a related field

- 2+ years of experience in hardware and systems design, development, and troubleshooting

- 1+ year of experience in the application of network design, including knowledge of major protocols, topology design, network hardware, device configuration and traffic engineering

- 1+ year of experience in database and AWS services

- 1+ year of experience working with ODMs and component suppliers in delivering optical solutions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Cupertino - 157,300.00 - 212,800.00 USD annually