Data Center Engineering Operations, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure-solving complex challenges with thousands of variables that impact how businesses access and rely on AWS.

Keep the cloud running and help millions innovate. You'll ensure data centers operate flawlessly, managing servers, storage, networking, power, and cooling equipment that keep AWS available 24/7-the foundation enabling continuous customer innovation.

Join a diverse team of operations engineers engineers, hardware specialists, network engineers, supply chain experts and security professionals collaborating across AWS. You'll deliver the highest safety and security standards while driving down costs and scaling capacity.

We foster an inclusive culture where bold ideas are welcomed and you own projects to completion. Ready to tackle challenging problems at massive scale with talented, passionate people? This is your opportunity.

Key job responsibilities

The Data Center Engineering Operations Engineer ensures all electrical, mechanical, and fire/life safety equipment operates within contracted parameters while driving innovation to optimize efficiency and reduce operational costs. This role encompasses risk management, infrastructure maintenance, vendor management, performance reporting, and root cause analysis.

• Serving as technical subject matter expert for hands-on troubleshooting of critical infrastructure including generators, switchgear, UPS systems, PDUs, chillers, cooling towers, air handlers, and building automation systems
• Managing contractors, sub-contractors, and vendors to ensure compliance with established practices, procedures, and local legislation
• Conducting root cause analysis for operational issues and implementing corrective actions
• Establishing performance benchmarks and preparing comprehensive reports on facility infrastructure operations
• Collaborating with DCO managers, business leaders, and partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, and sustainability
• Supporting rack installation with proper power and cooling provisioning
• Implementing preventative and corrective maintenance programs for critical infrastructure
• Developing metrics and dashboards for facility performance monitoring
• Ensuring compliance with safety standards and environmental regulations
• Leading continuous improvement initiatives to achieve operational excellence and uptime targets. A day in the life You'll be the technical expert ensuring 24/7 uptime of critical infrastructure powering AWS services globally.
• Troubleshoot facility and rack-level events within SLAs, serving as technical escalation point for complex electrical and mechanical issues.
• Execute rack installations, decommissioning, and facility modifications with proper power and cooling provisioning.
• Monitor critical infrastructure through building automation systems, providing real-time operational readings and KPIs to maintain 99.999% uptime targets.
• Manage on-site contractors ensuring compliance with safety practices.
• Collaborate with DCO managers and field engineers on capacity planning and incident response.
• Perform preventive and corrective maintenance on electrical and mechanical systems.
• Conduct root cause analysis and implement corrective actions.
• Work schedule varies-shifts up to 12 hours with rotating schedules and on-call responsibilities About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

- 5+ years of data center engineering or operations experience

- 5+ years of Microsoft Office including Outlook, Word, and Excel experience

- Experience in vendor management

- 5+ years of electrical and mechanical facilities maintenance experience

Preferred qualifications

- Electrical or mechanical journeyman license

- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems

- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.