{"id":3471682,"url":"https://alion.io/job/amazon-gerente-de-last-mile-amazon-logistics","title":"Gerente de Last Mile, Amazon Logistics","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4562,"ghost_share":0,"stale_share":0.89,"repost_share":0.002,"time_to_fill_p50_days":24,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Osasco, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T17:13:34Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T02:24:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"A equipe da Amazon Logística está em busca de um(a) On the Road Manager (Gerente de Last Mile) para se juntar à equipe da AMZL Brasil em nossa torre de controle localizado em Osasco - SP.\nComo On the Road Manager, você será responsável por liderar e otimizar as operações de última milha, garantindo excelência operacional em todas as etapas do processo de entrega. Seu papel envolverá a operação de planejamento, carregamento e performance de entregas junto aos Parceiros Logísticos (AMPL). \nVocê fará parte de um ambiente altamente colaborativo, dinâmico e inovador, onde ideias são valorizadas e experimentação é incentivada. Nosso objetivo é encontrar soluções criativas e práticas para entregar os melhores resultados aos nossos clientes.\nBuscamos profissionais com um histórico de excelência em qualidade e foco no cliente, que prosperem em cenários rápidos e desafiadores, e que estejam prontos para atuar em contextos de alta ambiguidade e constantes mudanças.\nSe você gosta de desafios e está preparado para liderar e entregar resultados em um ambiente que combina o dinamismo de uma start-up com a estrutura de uma grande empresa, queremos conhecer você!\nKey job responsibilities\nGerenciar o relacionamento e planejamento junto ao Parceiro Logístico.\nSupervisionar a preparação e execução do processo de carregamento, garantindo conformidade com procedimentos operacionais padrão e gerenciando exceções para minimizar impactos.\nConduzir análise de performance do dia anterior, liderando chamadas com equipes operacionais e desenvolvendo planos de ação para melhoria contínua.\nRealizar Gemba walks no loadout e monitoramento on-road para identificar gaps de processo e implementar ações corretivas.\nOtimizar e gerenciar métricas de performance operacional de On the Road.\nMonitorar e melhorar métricas de qualidade on-road.\nGerenciar e reduzir insucessos de entrega, incluindo RTS (Retorno à Estação), BC (Estabelecimento Fechado), UTA (Impossível Acessar) e UTL (Impossível Localizar)\nComunicar métricas diárias e relatar exceções a outros departamentos de Operações conforme necessário.\nBasic qualifications\n- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n- Bachelor's degree or equivalent\n- Experience in people management\nPreferred qualifications\n- Six Sigma Black Belt, or Master's degree (MBA or related discipline)\n- Experience in English-language communication skills, both written and verbal\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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