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We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees\nKey job responsibilities\nThis role is a technical on-premise position supporting internal employees. This position requires hands-on experience in supporting PC hardware, software and internal tooling for employees. It requires working with internal ticketing tool to communicate with customers. Prepare hardware for new hires joining the company and also manage IT asset inventory\nBasic qualifications\n- High school or equivalent diploma\n- Experience troubleshooting in a multi-user high availability environment\n- Experience in PC repair, troubleshooting, deployment and liquidation\n- Experience in IT client, server, and network service delivery\n- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)\n- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting\n- Experience working with windows server technologies\nPreferred qualifications\n- Experience in networking\n- Experience supporting video conference and teleconference equipment\nAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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