{"id":3036927,"url":"https://alion.io/job/amazon-learning-coordinator-learning-and-development","title":"Learning Coordinator, Learning and Development","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":83,"open_postings":4358,"ghost_share":0,"stale_share":0.89,"repost_share":0.001,"time_to_fill_p50_days":21,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mérida, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-21T21:36:12Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T19:32:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"El Learning Coordinator es responsable de coordinar, ejecutar y dar seguimiento a las iniciativas de capacitación y desarrollo dentro de la Delivery Station. Trabaja en estrecha colaboración con el equipo de operaciones, liderazgo del sitio y el equipo regional de Learning para garantizar que todos los asociados cuenten con las competencias necesarias para desempeñar sus funciones de manera segura, eficiente y alineada a los estándares de Amazon.\nKey job responsibilities\nCoordinación de entrenamientos: Planificar y ejecutar los programas de capacitación (onboarding, recurrentes, upskilling) para asociados T1-T3 DS, asegurando cobertura en todos los turnos.\nGestión de LMS: Administrar asignaciones, seguimiento de completados y reporteo de cumplimiento en los sistemas de aprendizaje..\nCertificaciones y auditorías: Coordinar procesos de certificación operativa, auditorías de calidad en entrenamiento y validar la efectividad de las intervenciones de Learning.\nAnálisis de métricas: Monitorear indicadores clave (Learning Curve, productividad de New Hires, tasas de cumplimiento) y proponer acciones correctivas basadas en datos.\nSoporte a lanzamientos: Participar en la implementación de nuevos procesos, equipos o cambios operativos, asegurando que el material de capacitación esté actualizado y disponible.\nGestión de Trainers: Coordinar y desarrollar al equipo de Learning Trainers/Ambassadors del sitio, incluyendo calibraciones y retroalimentación.\nMejora continua: Identificar oportunidades de mejora en procesos de entrenamiento, proponer soluciones innovadoras y documentar mejores prácticas..\nComunicación cross-funcional: Ser el enlace entre operaciones, WHS, calidad y el equipo regional de Learning para alinear prioridades de entrenamiento.\nBasic qualifications\n- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)\n- High school diploma or equivalent\n- Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays\nPreferred qualifications\n- Experience developing or delivering training programs across multiple sites or regions, or experience with project management\n- Bachelor's degree or equivalent\n- Experience in English-language communication skills, both written and verbal\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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