Manager, Technical Infrastructure Programme Management, Data Centre Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who run the projects that build the cloud. Our projects deliver the initial strategy, data centre design, construction, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

The AWS Infrastructure Capacity Delivery team is searching for a passionate and talented Manager who will manage a team of Technical Programme Managers to support projects growing our data centre infrastructure. The TPMs who report to this role lead cross-functional and technical teams to deliver data centre capacity and deliver projects from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment.

The TIPM Manager owns the lifecycle of complex, cross-functional data centre capacity programmes with high organisational impact, potentially spanning multiple regions. They lead a team of TIPMs, setting strategy while remaining hands-on in unblocking delivery. Operating where infrastructure build strategies and deployment plans may not yet be defined, they deliver independently with limited guidance, advising Senior Managers and Directors. They negotiate resources and priorities, make trade-offs between short-term and long-term needs, and escalate effectively. They define infrastructure build requirements for new complex technical products, streamline processes, and actively mentor and develop their team.

The TIPM Manager will actively coach and develop their team through regular 1:1s, growth conversations, and tailored development plans. They will not just track delivery but build the capability of each individual to take on increasing complexity. They should be adept at managing performance with clarity and fairness, from identifying and stretching high performers through to having difficult conversations and managing underperformance. They need to create a team environment where people feel safe to escalate risks early, challenge assumptions, and learn from failures without fear.

You will be comfortable managing remote project delivery teams and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. You will be able to build relationships with other cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.

The ideal candidate will be a strong communicator (both written and verbal) and possess at least five years of experience in the people management of a team undertaking technical initiatives.

Strong judgement, negotiation skills, the ability to influence without authority, analytical talent, and leadership, along with the capacity to thrive and succeed in a fast-paced environment and not be hindered by ambiguity or competing priorities, are a must. In addition to those with experience managing teams delivering data centre infrastructure candidates with a proven track record in people management in architecture/design, mechanical/electrical engineering, software/network engineering, or IT/telecom infrastructure deployments, will have a distinct advantage.

Do you look around corners to find ways of optimising resources and speeding up delivery? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have a big customer impact?

Please come and build the future with us.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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Work/Life Balance

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Basic qualifications

- Experience managing direct reports

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

- 5+ years of project management experience

- Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams

Preferred qualifications

- Experience in a data center or other critical environment, or experience leading technical teams through daily operations and maintenance evolutions

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.