{"id":1373040,"url":"https://alion.io/job/amazon-operations-manager-amazon-logistics-4","title":"Operations Manager, Amazon Logistics","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":136000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":922},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T05:09:14Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T00:08:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time.\nThis isn’t just an operations role-it’s an opportunity to lead, innovate, and make a real impact on the way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving continuous improvement, and leading high-performing teams, this is the role for you!\nThe Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon’s customer promise.\nAs an OM, you’ll be directly responsible for supervising a team of Shift Managers and their direct reports meanwhile, you will report to the Site Lead of your Delivery Station. \nThis role is available at our Bella Vista site and will be working 01:00-09:00 Monday to Friday\nKey job responsibilities\n- Manage and develop a team of Shift Managers and their direct reports.\n- Proxy duties for the Site Lead.\n- Review the operational forecast and determine productivity requirements the delivery station.\n- Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.\n- Proactively identify and lead process improvement initiatives and Lean tools.\n- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.\n- Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.\nA day in the life\nYou will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met.\nAbout the team\nAmazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible while focusing on continuous improvement. \nThere are two sides to what we do. Our ‘under the roof’ (UTR) associates process millions of products for dispatch to our delivery teams. Meanwhile, our ‘on the road’ (OTR) people ensure the safe and timely delivery of packages to our customers.\nBasic qualifications\n- Bachelor's degree or equivalent\n- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n- 2+ years of employee and performance management experience\n- 2+ years of performance metrics, process improvement or lean techniques experience\n- Experience hiring and developing highly effective and diverse teams.\n- Experience developing and managing a high-performing team\nPreferred qualifications\n- Experience with process improvements (Lean Six Sigma and/or Kaizen)\n- Experience in problem solving and delivering results\n- Experience in dealing with contingent workforce\nAcknowledgement of country:\nIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.\nIDE statement:\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","description_format":"text","description_chars":4415,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Advertising","Cloud Platforms (IaaS & PaaS)","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-09-28T05:09:14Z"}],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.932,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:5","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amazon-operations-manager-amazon-logistics-4","json_url":"https://alion.io/job/amazon-operations-manager-amazon-logistics-4.json","meta":{"generated_at":"2026-10-01T09:59:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":939,"day_limit":5000,"remaining_today":4061,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}