{"id":2866625,"url":"https://alion.io/job/amazon-process-improvement-specialist-eu-fba","title":"Process Improvement Specialist, EU FBA","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":83,"open_postings":4410,"ghost_share":0,"stale_share":0.889,"repost_share":0.001,"time_to_fill_p50_days":16,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":15500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-19T17:51:19Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T22:37:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you passionate about making operations run smoother and more efficiently? Amazon is looking for a Process Improvement Specialist to join our EU FBA Support Operations team, where you will identify opportunities to enhance workflows, reduce waste, and drive meaningful results. In this role, you will collaborate with cross-functional partners to build and implement solutions that directly impact team performance and the associate experience.\nYou will bring a data-informed mindset and a knack for problem-solving to tackle real operational challenges. Whether you are analyzing process metrics, creating new standard operating procedures, or coordinating with stakeholders to roll out improvements, your contributions will help us deliver for customers more effectively every day. If you are a curious, detail-oriented self-starter who thrives in a fast-paced environment, we want to hear from you.\nA successful candidate must be able to work independently, thrive in ambiguous environments, effectively influence internal/external partners at all levels of the organization. This role will particularly suit someone with a strong innovative mindset, relationship building skills, operational excellence, superior project management capabilities, and strong people management experience.\nSome of the qualities that we are looking for: you are results-oriented (and have a track record of repeatedly delivering great results); you are an innovator (and have already proven it); you have the intellect and horsepower to solve really complex problems (some may say impossible to solve); you are an owner, and do what it takes to make your team successful; you have relentlessly high standards (some may say too high); you are customer obsessed; you operate well in an ambiguous environment; and finally, you have a burning desire to be a part of something really big.\nKey job responsibilities\nAnalyze operational data and process metrics to identify inefficiencies, points of failure, and improvement opportunities within fulfillment center workflows.\nBuild and implement process improvement initiatives that enhance team outputs, including developing standard operating procedures and automating repetitive tasks where possible.\nCollaborate with peers, managers, and partner teams to troubleshoot operational issues, escalate risks, and align on solutions that balance time and resources.\nCoordinate with stakeholders to communicate project status, track progress, and drive alignment on improvement plans, ensuring clear and concise updates across all levels.\nMonitor system performance and service levels through defined metrics, using findings to refine processes and sustain long-term operational gains.\nSupport development and implementation of Automation through data-driven analysis by coordinating with wider organization and tracking progress\nIdentify and implement sustainable improvements for operational excellence using Lean/Six Sigma methodologies\nExecute strategic projects that deliver improvements in Seller Experience, productivity, and lowest cost-to-serve for Selling Partners and Amazon\nCollaborate with program stakeholders to clarify requirements and objectives. Support writing business and technical requirements documents\nSupport establishment of business goals, metrics and key performance indicators (KPI) for success\nBuild relationships with key stakeholders across global product, program and operational teams to support scalable solutions A day in the life A typical day for an EU FBA Process Improvement Specialist will focus on executing Seller Experience initiatives and reduce Cost to Serve for Sellers and for Amazon, analyzing data to drive efficiency improvements, and collaborating with global teams to enhance seller services. They'll split their work between identifying process gaps, performing execution support, implementing process improvements using Lean/Six Sigma methods. Additionally, you might start your morning reviewing performance dashboards to spot trends or anomalies in s key metrics. From there, you could spend time on observing a workflow firsthand, gathering input to engage directly with stakeholders, sellers and and manage what is working and what could be better. You might draft a new procedure based on your findings, coordinate with a partner team on an upcoming rollout, or present a recommendation to leadership. You will balance hands-on problem-solving with clear documentation and communication throughout the day. About the team Today, over 60% of worldwide purchases on Amazon are for products from third-party businesses, mostly from Small- and Medium-sized businesses. Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years. Our team is dedicated to making Amazon's fulfillment operations as efficient and reliable as possible. We focus on identifying what can be improved across processes, tools, and systems, then work together to turn those ideas into action. Collaboration is at the heart of everything we do, and we partner closely with operations, learning, and technology teams to deliver results that matter. We are building an inclusive environment where new ideas are welcomed and every team member has the opportunity to grow. If you are looking for a role where your analytical skills and initiative can make a real, measurable impact, this is the team for you.\nBasic qualifications\n- Bachelor's degree or equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field\n- Experience in data analysis and reporting\n- Experience in English-language communication skills, both written and verbal\n- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support\nPreferred qualifications\n- Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions\n- Bachelor's degree or equivalent work experience in Business, Operations, Logistics, Supply Chain or a related field\n- Experience working in supply chain, transportation, project management or management consulting\n- Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.\n- 1+ years of integration, testing and automation experience, or degree in advanced technology\n- 1+ years of Amazon experience, or experience with AWS services or other cloud offerings\n- Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","description_format":"text","description_chars":7352,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Gift Cards & Loyalty Programs","Coupons, Deals & Cashbacks","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-10-19T17:51:19Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amazon-process-improvement-specialist-eu-fba","json_url":"https://alion.io/job/amazon-process-improvement-specialist-eu-fba.json","meta":{"generated_at":"2026-10-21T02:49:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-process-improvement-specialist-eu-fba"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-process-improvement-specialist-eu-fba"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-process-improvement-specialist-eu-fba"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-process-improvement-specialist-eu-fba\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-process-improvement-specialist-eu-fba"}]}