{"id":3653323,"url":"https://alion.io/job/amazon-program-manager-amazon-now","title":"Program Manager, Amazon Now","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4550,"ghost_share":0,"stale_share":0.89,"repost_share":0.002,"time_to_fill_p50_days":26,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T10:27:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Role Overview\nThe L5 Program Manager at Amazon Now is responsible for strategically planning, leading, and executing small to medium-scale projects and programs that drive operational excellence across Amazon Now's ultra-fast delivery network. This role focuses on managing dark store operations, scaling initiatives, and ensuring seamless execution of key programs that impact customer experience and operational efficiency.\nKey Responsibilities\nProgram Execution & Delivery\nOwn and manage lifecycle activities for 2-3 medium-sized programs simultaneously, driving end-to-end delivery from conception to implementation\nDevelop and execute project plans, securing resources and managing implementation across cross-functional teams\nTrack tasks, deliverables, deadlines, and milestones through regular status checks with stakeholders\nMake appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders\nStakeholder Management & Collaboration\nPartner with Operations, Supply Chain, Finance, Procurement, and other cross-functional teams to align on program objectives\nClearly communicate goals, roles, responsibilities, and desired outcomes to all stakeholders\nProvide fortnightly status updates to leadership on program progress, team readiness, challenges, and support requirements\nInfluence without authority by building trust and consensus across multiple teams\nKey job responsibilities\nOperational Excellence & Process Improvement\nIdentify pain points and opportunities for process optimization within dark store operations\nDrive continuous improvement initiatives using data-driven decision-making and root cause analysis\nImplement best practices and standardized processes to support scalability\nManage Business Continuity Plan (BCP) situations and develop mitigation strategies\nData Analysis & Reporting\nUse data and metrics to drive improvements and measure program success\nConduct deep dives into operational metrics to identify trends and areas for improvement\nCreate executive-level reports and presentations for senior leadership\nTrack and report on Key Performance Indicators (KPIs) relevant to program objectives\nLaunch & Scale Management\nSupport new marketplace and dark store launches, coordinating with multiple teams\nManage launch readiness activities including resource onboarding, fund transfers, and team coordination\nDocument learnings from launches and scale initiatives to enrich organizational knowledge\nDrive strategic change across broader operations teams\nBasic Qualifications\nBachelor's degree or 5+ years of relevant professional experience\n3+ years of program or project management experience\nStrong analytical and quantitative skills with experience in data collection and root cause analysis\n2-3 years of experience managing or participating in projects with multiple stakeholders\nProficiency with MS Office Professional Suite, including intermediate to advanced Excel skills (Pivot Tables, VLookUps)\nExperience using data and metrics to determine and drive improvements\nExperience working cross-functionally with tech and non-tech teams\nPreferred Qualifications\nExperience in operations, logistics, supply chain management, or retail/e-commerce environments\nLean Six Sigma certification or experience with process improvement methodologies (Kaizen, Six Sigma)\nPMP or similar project management certification\nExperience with SQL, data visualization tools (Tableau), or business intelligence platforms\nExperience in fast-paced, ambiguous environments requiring independent decision-making\nStrong written and verbal communication skills with ability to influence senior leadership\nBasic qualifications\n- 3+ years of program or project management experience\n- 3+ years of working cross functionally with tech and non-tech teams experience\n- 3+ years of defining and implementing process improvement initiatives using data and metrics experience\n- Bachelor's degree\n- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\n- Experience defining program requirements and using data and metrics to determine improvements\nPreferred qualifications\n- 3+ years of driving end to end delivery, and communicating results to senior leadership experience\n- 3+ years of driving process improvements experience\n- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\n- Experience building processes, project management, and schedules\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nnull","description_format":"text","description_chars":4913,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Video Production","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-11-03T00:50:45Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/amazon-program-manager-amazon-now","json_url":"https://alion.io/job/amazon-program-manager-amazon-now.json","meta":{"generated_at":"2026-11-04T12:36:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-program-manager-amazon-now"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-program-manager-amazon-now"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-program-manager-amazon-now"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-program-manager-amazon-now\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-program-manager-amazon-now"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3653323}},{"tool":"search_jobs","arguments":{"company":"amazon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3653323},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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