{"id":2717830,"url":"https://alion.io/job/amazon-program-manager-ii-amazon-books","title":"Program Manager II, Amazon Books","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":91,"open_postings":1107,"ghost_share":0,"stale_share":0.556,"repost_share":0.004,"time_to_fill_p50_days":15,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T22:23:13Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"Are you passionate about using technology, automation, and data to solve complex business problems at scale? The Books Risk Management (BRM) Automation team is seeking a Program Manager II to drive automation programs that improve operational efficiency, strengthen risk controls, and enhance the customer experience across Amazon's Books business.\nIn this role, you will partner with Product, Engineering, Risk, and Operations teams to identify opportunities, build scalable solutions, drive automation adoption, and deliver measurable business impact. You will lead high-visibility initiatives, investigate complex operational challenges, influence technical roadmaps, and ensure automation systems continue to operate effectively as the business scales. Success in this role requires strong analytical skills, technical aptitude, ownership, and the ability to deliver results in a fast-paced environment.\nKey job responsibilities\nPartner with Product Managers, Software Engineers, Application Engineers, and Risk teams to define requirements and deliver scalable solutions.\nIdentify opportunities to improve efficiency, quality, and operational scalability through automation and AI-enabled solutions.\nUse data and metrics to identify trends, evaluate business performance, and prioritize investments.\nLead deep dives into operational issues, quality defects, and high-severity escalations, driving root cause analysis and corrective actions.\nMonitor automation performance, adoption, accuracy, and business impact through scalable reporting mechanisms.\nBuild business cases, define success metrics, and measure realized benefits including productivity gains, quality improvements, and operational leverage.\nTranslate business requirements into actionable technical requirements and work closely with engineering teams throughout the development lifecycle.\nDrive end-to-end execution of automation and process improvement programs supporting Books Risk Management workflows.\nCommunicate program updates, risks, and recommendations to senior leaders and stakeholders across multiple organizations.\nContinuously evaluate emerging technologies and automation opportunities to improve risk detection, operational efficiency, and customer outcomes. A day in the life You may start your day reviewing operational metrics and automation performance, investigating a production issue impacting a critical workflow, partnering with engineers on a new automation launch, conducting a deep dive into quality trends, or presenting program updates to senior leaders. You will regularly work across business, product, and technical teams to solve complex problems, prioritize opportunities, and deliver scalable solutions that create measurable business impact. About the team The BRM Automation team is responsible for driving automation, AI adoption, and process transformation across Books Risk Management. Our mission is to improve operational efficiency, strengthen risk controls, and protect customer trust by building scalable solutions that reduce manual effort, improve decision quality, and enable the organization to scale effectively. We operate at the intersection of business, risk, and technology, partnering closely with engineering and product teams to solve some of the most complex challenges in the Books ecosystem.\nBasic qualifications\n- 3+ years of program or project management experience\n- 3+ years of working cross functionally with tech and non-tech teams experience\n- 3+ years of defining and implementing process improvement initiatives using data and metrics experience\n- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\n- Experience defining program requirements and using data and metrics to determine improvements\nPreferred qualifications\n- 3+ years of driving end to end delivery, and communicating results to senior leadership experience\n- 3+ years of driving process improvements experience\n- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\n- Experience building processes, project management, and schedules\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","description_format":"text","description_chars":4570,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Advertising","Logistics","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-10-16T14:01:19Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.256,"p_room":0.28,"age_days":78,"expected_fill_days":15,"reasons":["conf:0","win:tail","crowd:brand"],"computed_at":"2026-10-16T23:06:35Z"},"pay":null,"html_url":"https://alion.io/job/amazon-program-manager-ii-amazon-books","json_url":"https://alion.io/job/amazon-program-manager-ii-amazon-books.json","meta":{"generated_at":"2026-10-16T23:06:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-program-manager-ii-amazon-books"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-program-manager-ii-amazon-books"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-program-manager-ii-amazon-books"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-program-manager-ii-amazon-books\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-program-manager-ii-amazon-books"}]}