{"id":3383021,"url":"https://alion.io/job/amazon-program-manager-listings-seller-experience-2","title":"Program Manager, Listings Seller Experience","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4556,"ghost_share":0,"stale_share":0.887,"repost_share":0.002,"time_to_fill_p50_days":23,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-28T06:01:08Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T10:50:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s team! We are looking for talented Program Manager to make it dramatically easier for sellers to launch and grow their business on our marketplace. In this role, you'll own the seller journey from registration end through first listing and early success, removing friction at every step so more sellers reach their first sale and long-term growth faster. You'll partner with product, tech, verification, and business teams to reinvent onboarding, accelerate sellers to key milestones, and turn seller pain points into solutions. If you love building programs that unlock growth for hundreds of thousands of sellers, this is for you.\nAmazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices.\nKey job responsibilities\nDrive seller listing success: Own programs that move sellers from registration to first listing and early revenue milestones, reducing onboarding friction and lifting funnel conversion.\nDefine and track success metrics: Build the program metrics, dashboards, and queries needed to measure funnel performance, set achievable goals, and report progress in WBRs/MBRs.\nEnsure smooth GTM of new features: Plan and execute phased rollouts and dial-ups of new listing experiences, monitoring seller impact and iterating quickly on early results.\nEducate and communicate with sellers: Create educational content, FAQs, and in-context guidance, and run seller comms across email, WhatsApp, and Seller Central.\nCapture and act on Voice of Seller: Gather seller feedback and anecdotes, translate them into product requirements, and channel them to the right product and tech teams to close experience gaps.\nLead cross-functional execution: Coordinate and influence product, tech, verification, legal, and business partners (up to senior leadership) to align on requirements, roles, and delivery timelines.\nEstablish routines and mechanisms: Set up follow-up cadences, monitoring, and governance to detect issues early, track adoption, and continuously improve the seller experience.\nBasic qualifications\n- Experience in program or project management\n- Experience working cross functionally with tech and non-tech teams\n- Experience defining and implementing process improvement initiatives using data and metrics\n- Bachelor's degree\n- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\n- Experience defining program requirements and using data and metrics to drive improvements\nPreferred qualifications\n- Experience in driving end to end delivery, and communicating results to senior leadership\n- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\n- Experience building processes, project management, and schedules\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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