{"id":1970456,"url":"https://alion.io/job/amazon-robotics-field-engineer-rivr-2","title":"Robotics Field Engineer , RIVR","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Robotics","role_family":"Robotics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99100,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"Go","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"ROS2","optional":false},{"name":"Ruby","optional":false},{"name":"Rust","optional":false},{"name":"Unix","optional":false},{"name":"CI/CD","optional":true},{"name":"Physical AI","optional":true}],"status":"live","first_seen_at":"2026-10-06T19:03:58Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-07T00:31:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As a Robotics Field Engineer at Amazon RIVR, you will be the critical link between our advanced robotics technology and real-world deployment. You will serve as Tier 2 technical support, acting as the primary interface for other Amazon teams when complex issues arise in the field. This role is designed for a technical problem-solver who excels at Root Cause Analysis (RCA) and enjoys the challenge of debugging hardware and software in live environments. Beyond troubleshooting, you will play a strategic role in our development cycle by providing real-world operational insights to our QA teams, ensuring our test cases reflect the unpredictable nature of the field.\nKey job responsibilities\nServe as the Tier 2 technical escalation point for field operations, interfacing directly with Amazon last-mile teams to resolve complex system issues.\nPerform deep-dive Root Cause Analysis (RCA) on field failures to identify whether issues stem from hardware, software, or environmental factors.\nExecute debugging and perform quick technical fixes to maintain a target ratio of 1 engineer to 5 robots.\nCollaborate with QA Engineers to provide real-world input for the design of full-system test cases, ensuring field edge cases are captured.\nLead the operational readiness and optimization of RIVR's deployed robots, ensuring seamless integration across diverse sites.\nDevelop and maintain technical documentation, troubleshooting guides, and Service & Support SOPs for Field Technicians.\nAct as the technical bridge to Product and Engineering teams, translating field-identified issues and RCA insights into structured requirements for the product roadmap. About the team Amazon RIVR is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale. Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, Amazon RIVR is building the next generation of safe, reliable autonomous robots for last-mile delivery\nBasic qualifications\n- Experience in automating, deploying, and supporting infrastructure\n- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust\n- Experience in a Linux or Unix environment\n- BA/BS in Engineering (Robotics, Mechanical, Electrical), Computer Science, or a related technical field.\n- 1+ years of experience (including internships, research, or project work) with robotics system components or electromechanical controls.\n- Familiarity with ROS2 or other robotics software frameworks.\n- Hands-on experience troubleshooting physical hardware, wiring, sensors, or electromechanical components.\n- Ability to review robot logs and system diagnostics to identify hardware, connectivity, or sensor errors.\nPreferred qualifications\n- Experience with CI/CD pipelines build processes\n- Basic understanding of distributed systems.\n- Prior experience in a Tier 1 or Tier 2 technical support role within robotics, IoT, or industrial automation.\n- Exposure to Amazon operations, logistics, industrial facilities, or last-mile delivery ecosystems.\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, TX, AUSTIN - 99,100.00 - 160,000.00 USD annually","description_format":"text","description_chars":4863,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Cloud Platforms (IaaS & PaaS)","Logistics","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-06T19:03:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":7610},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Graduate Trainee, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Global Business Mobility: Graduate Trainee; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-06T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-10-07T00:48:50Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-robotics-field-engineer-rivr-2","json_url":"https://alion.io/job/amazon-robotics-field-engineer-rivr-2.json","meta":{"generated_at":"2026-10-07T00:48:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1398,"day_limit":5000,"remaining_today":3602,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-robotics-field-engineer-rivr-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-robotics-field-engineer-rivr-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-robotics-field-engineer-rivr-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-robotics-field-engineer-rivr-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-robotics-field-engineer-rivr-2"}]}