{"id":2460462,"url":"https://alion.io/job/amazon-robotics-it-support-engineer-i","title":"IT Support Engineer I","company":{"id":3037291,"name":"Amazon Robotics","domain":"amazonrobotics.com","url":"https://alion.io/company/amazonrobotics-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":17500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-13T15:05:45Z","employer_posted_date":null,"last_verified_at":"2026-10-13T15:05:45Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Description\n\nOperations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides continuous global IT support to Amazon Operations as a vital piece to the puzzle.\n\nAbout The Role\n\nAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You can troubleshoot and solve straightforward problems that do not have defined SOPs.\n\nKey job responsibilities\n\nManaging local technical projects.\n\nMaintaining or creating policies, procedures, and processes.\n\nIdentifying root-causes of operational issues and process inefficiencies.\n\nSupporting global customers remotely.\n\nBasis the business need flexible to travel within your local or regional area to support our customers basis\n\nBasic Qualifications\n\n 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience\n 2+ years of troubleshooting in a multi-user high availability environment experience\n 2+ years of PC repair, troubleshooting, deployment and liquidation experience\n 1+ years of IT client, server, and network service delivery experience\n 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience\n 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience\n 2+ years of supporting and maintaining a corporate network environment experience\n\nPreferred Qualifications\n\n 2+ years of computer networking experience\n Experience supporting video conference and teleconference equipment\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.\n\nCompany - ADCI - Karnataka\n\nJob ID: A10454930","description_format":"text","description_chars":2278,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T17:12:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/amazon-robotics-it-support-engineer-i","json_url":"https://alion.io/job/amazon-robotics-it-support-engineer-i.json","meta":{"generated_at":"2026-10-14T10:20:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11979,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3037291},"rest":"https://alion.io/mcp/rest/get_company?id=3037291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-robotics-it-support-engineer-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-robotics-it-support-engineer-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-robotics-it-support-engineer-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-robotics-it-support-engineer-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-robotics-it-support-engineer-i"}]}