Senior Program Manager, FBA capacity and Inventory planning

Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.

The FBA Inventory and Capacity Management team play a crucial rule in planning inventory volumes in the Amazon Fulfillment network (AFN) while facilitating sellers' desired growth. Our team specializes in forecasting short and long-term inbound volume based on historical data, trends, seller behaviors, and key signals. Accurate forecasting is essential for FC ops and FC capacity teams to plan operations effectively, ensuring optimal resource utilization and minimal operational costs.

AI-Driven Innovation: Our team is at the forefront of applying AI/ML technologies to transform supply chain forecasting. We leverage deep learning models (DeepAR, LSTMs), Generative AI, and Agentic AI to build intelligent systems that predict, adapt, and optimize inbound operations in real time. This is a rare opportunity to work on AI solutions that directly impact Amazon's global supply chain at scale.

This role requires close collaboration with the science team to design and enhance Machine Learning (ML) models for improved forecasting accuracy and with our Sale and Operations Planning (S&OP) team integrate FBA forecasting into the broader network plan. We are seeking an entrepreneurial and results-oriented Senior Program Manager for our capacity and inventory planning space. In this role, you will collaborate with the science team to build advanced models for optimizing inbound forecasting, improve upon existing processes and collaboration, and work to build and enhance the forecasting toolset.

Key job responsibilities

Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations

Working with Science team to build ML models

Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and deliver on-time

Own program communication; accelerating progress by driving crisp and timely decisions, removing barriers, escalating as appropriate

Work with program managers and business leaders to communicate and impact critical business initiatives

Basic qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Bachelor's degree

Preferred qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field

- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

- Experience identifying opportunities to integrate AI solutions into products and services to drive business value.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually