{"id":2733004,"url":"https://alion.io/job/amazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants","title":"Senior Programmatic Solutions Consultant - Tech, Programmatic Solutions Consultants","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":87,"open_postings":1872,"ghost_share":0,"stale_share":0.733,"repost_share":0.002,"time_to_fill_p50_days":15,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":133100,"max":181000,"currency":"USD","period":"year","gross":null,"usd_annual":181000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false}],"status":"live","first_seen_at":"2026-04-22T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T07:29:57Z","board_verified":true,"closed_at":null,"days_open":178,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":178},"description":"Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.\nOur Amazon DSP team is looking for a Senior Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in New York.\nIn this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.\nKey job responsibilities\n- Independently handling complex customer issues by reproducing cases, root cause analysis, and providing prioritization input\n- Demonstrating deep technical expertise and advanced problem-solving for critical programmatic advertising issues\n- Serving as an escalation point, owning resolution of the most complex, cross-organizational issues\n- Communicating directly with internal teams to investigate, define workarounds, and resolve defects\n- Providing advanced, proactive support across Amazon's advertising tech suite, including AAT, CAPI, ADM, and AMC-AWS Clean Rooms\n- Prioritizing issues using case management tools based on customer impact\n- Contributing to training and documentation for internal and external users\n- Automating standard procedures through scripting and data APIs to analyze high-volume transaction data\n- Proactively identifying solutions, communicating trends, and suggesting customer experience improvements\n- Developing and mentoring peers to enhance technical skills in programmatic advertising and troubleshooting\n- Driving continuous improvement and shaping support strategy and technology approach\n- Identifying emerging issues and influencing product prioritization through technical investigation\nBasic qualifications\n- 3+ years of systems administrator, engineering or technical IT/cloud operations support role experience\nPreferred qualifications\n- 6+ years of technical troubleshooting or similar experience\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, NY, New York - 133,100.00 - 181,000.00 USD annually","description_format":"text","description_chars":4762,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Advertising","Logistics","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-10-16T18:13:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":827}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.141,"p_room":0.28,"age_days":178,"expected_fill_days":15,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":181000,"is_top_pay":false},"html_url":"https://alion.io/job/amazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants","json_url":"https://alion.io/job/amazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants.json","meta":{"generated_at":"2026-10-17T07:38:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-senior-programmatic-solutions-consultant-tech-programmatic-solutions-consultants"}]}