Senior Strategic Account Manager

Are you passionate about partnering with top-tier strategic sellers to drive unprecedented growth? Join our team where you'll work directly with China's leading merchants to co-create innovative initiatives that reshape how they grow on Amazon. This role goes beyond traditional account management-you'll serve as a trusted strategic advisor, diving deep into complex seller business models and collaborating with global teams to deliver tailored solutions that unlock new opportunities.

You'll thrive in this position if you're energized by strategic thinking, open-minded collaboration, and continuous learning. The sellers you manage operate at significant scale and complexity, requiring you to navigate cross-functional partnerships and influence teams worldwide to solve sophisticated challenges and drive meaningful business impact.

Key job responsibilities

- Partner with high-complexity strategic sellers to understand their business strategies, identify growth opportunities, and co-create innovative initiatives that drive measurable results

- Analyze seller performance data and market trends to develop actionable insights and recommendations that align with seller objectives and Amazon's product portfolio

- Collaborate with global cross-functional teams to address seller pain points, influence product and process improvements, and deliver solutions that enhance seller experience and business outcomes

- Engage sellers through strategic consultations to educate them on Amazon products and services, ensuring they leverage the right tools to accelerate growth and optimize their operations

- Build and maintain trusted relationships with seller leadership by demonstrating deep understanding of their business model, anticipating their needs, and delivering proactive support

A day in the life

Your day centers on high-impact seller engagement. You might start by analyzing performance dashboards to spot growth opportunities for your portfolio, then jump into strategic conversations with seller executives to explore new initiatives. You'll navigate between seller-facing consultations and internal collaborations, working with global product, operations, and support teams to influence solutions for complex challenges. Throughout, you're balancing tactical problem-solving with long-term strategic planning, ensuring every interaction moves the needle on seller growth while continuously learning about emerging business models and market dynamics.

About the team

The Strategic Seller Management team partners with China's most sophisticated and high-growth merchants, helping them scale their businesses on Amazon's global platform. Our mission is to unlock transformative growth by deeply understanding seller strategies and delivering tailored solutions that address their unique challenges.

We foster a culture of collaboration and innovation, working seamlessly with global teams to shape the seller experience. As Amazon continues expanding opportunities for sellers worldwide, our team plays a critical role in building lasting partnerships that drive mutual success. You'll join a group of curious, strategic thinkers who are passionate about solving complex problems and creating impact at scale.

Basic qualifications

- 3+ years of digital advertising and client facing roles experience

- Bachelor's degree

- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience

- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.