{"id":2385185,"url":"https://alion.io/job/amazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations","title":"Senior Technical Program Manager, Leo Infrastructure Engineering and Operations","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":23,"ghost_share":0,"stale_share":0,"repost_share":0.043,"time_to_fill_p50_days":18,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":148700,"max":201200,"currency":"USD","period":"year","gross":null,"usd_annual":201200},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-10-12T20:06:33Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:10:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.\nExport Control: This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.\nKey job responsibilities\n- Program Leadership: Lead large-scale, complex technical programs across multiple teams and disciplines, from inception to delivery\n- Strategic Planning: Develop and execute comprehensive program plans aligned with Leo's mission and business objectives\n- Cross-functional Coordination: Orchestrate efforts across engineering, operations, product, and business teams to ensure seamless program execution\n- Risk Management: Identify, assess, and mitigate risks that could impact program success, developing contingency plans as needed\n- Stakeholder Management: Build and maintain relationships with senior leadership, external partners, and regulatory bodies, ensuring clear communication and alignment\n- Technical Expertise: Leverage technical understanding to facilitate decision-making and problem-solving across teams\n- Process Improvement: Implement and optimize program management methodologies to increase efficiency and scalability\n- Metrics and Reporting: Develop and maintain program KPIs, providing regular updates to leadership on progress, risks, and outcomes\nA day in the life\nAs a Technical Program Manager on the Leo Devices & Systems Infrastructure team, you'll drive the development and operations programs for service environments and ServiceNow. Your day involves leading and being a part of cross-functional stand-with stakeholders, shared service owners, security and export compliance while collaborating with engineering leads to address technical challenges. You'll analyze fleet health metrics and compliance data to guide program decisions, present status updates to leadership, and coordinate with external partners like ServiceNow and Taninum. The role requires balancing immediate operational demands with long-term strategic planning, all within a regulated environment.\nAbout the team\nYou will be part of the Leo Devices & Systems Infrastructure team who is responsible for the lifecycle of service environments for manufacturing and design functions along with ServiceNow at Leo. You will lead implementation programs for which the team has ownership in delivery of the outcome with programs ranging from deploying new software to transformation of existing services. In addition, we own ServiceNow for Leo for which you will lead implementation tracks along that service’s roadmap. You and your team will play a crucial role in Leo's mission to deliver reliable internet globally through innovative device management solutions and automation.\nBasic qualifications\n- 5+ years of technical product or program management experience\n- 7+ years of working directly with engineering teams experience\n- 5+ years of analytical, quantitative, communication, and presentations experience\n- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering\n- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules\nPreferred qualifications\n- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience\n- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership\n- Experience in technical program management working directly with software engineering teams\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually","description_format":"text","description_chars":5332,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Cloud Platforms (IaaS & PaaS)","Logistics","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-12T20:06:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":8437}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-13T04:31:14Z"},"pay":{"stated_usd_annual":201200,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations","json_url":"https://alion.io/job/amazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations.json","meta":{"generated_at":"2026-10-13T04:31:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-senior-technical-program-manager-leo-infrastructure-engineering-and-operations"}]}