{"id":1550707,"url":"https://alion.io/job/amazon-software-development-engineer-ii-sp-support","title":"Software Development Engineer II, SP Support","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0.05,"time_to_fill_p50_days":18,"computed_at":"2026-10-09T06:01:00Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-10T02:19:33Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"We are seeking a talented Software Development Engineer II to join our new team in Bangalore, focusing on building AI-powered solutions that will transform Amazon's Seller Support experience. As one of the founding engineers in this new organization, you will have significant technical ownership and influence on our architecture and implementation choices.\nYou will work directly with LLMs and machine learning systems while developing scalable services that power our next-generation support platform. This role offers unique exposure to AI technologies while solving real-world problems that impact millions of Amazon sellers.\nThis role is perfect for a motivated engineer who wants to combine deep technical work with real business impact. You will help transform a complex ecosystem of 180+ tools into a streamlined, AI-powered platform while working alongside experienced engineers and leaders.\nSuccess in this role means delivering scalable, reliable services that power our intelligent support platform while maintaining high standards of code quality and engineering excellence.\nKey job responsibilities\nYou'll shape the future of e-commerce by tackling complex challenges across the software development lifecycle. Collaborating with business stakeholders, you'll envision innovative solutions that delight customers, then design robust, scalable architectures to bring them to life.\nDuring implementation, you'll craft high-quality, reliable code that meets rigorous standards, leveraging your expertise in testing and operations to ensure seamless deployments. But your role won't stop there - as a seasoned engineer, you'll also mentor junior team members, sharing your best practices to elevate the entire organization.\nUltimately, your work will have a direct, tangible impact on our global e-commerce platform and the millions it serves. If you're ready to innovate at the forefront of technology, join our team and make your mark.\nBasic qualifications\n- 3+ years of non-internship professional software development experience\n- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience\n- Experience programming with at least one software programming language\nPreferred qualifications\n- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n- Bachelor's degree in computer science or equivalent\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","description_format":"text","description_chars":3054,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Cloud Platforms (IaaS & PaaS)","Logistics","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-01T00:08:14Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":0.9,"age_days":9,"expected_fill_days":18,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/amazon-software-development-engineer-ii-sp-support","json_url":"https://alion.io/job/amazon-software-development-engineer-ii-sp-support.json","meta":{"generated_at":"2026-10-10T02:22:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4334,"day_limit":5000,"remaining_today":666,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-software-development-engineer-ii-sp-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-software-development-engineer-ii-sp-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-software-development-engineer-ii-sp-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-software-development-engineer-ii-sp-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-software-development-engineer-ii-sp-support"}]}