{"id":3542962,"url":"https://alion.io/job/amazon-sr-technical-program-manager-product-knowledge","title":"Sr Technical Program Manager, Product Knowledge","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4454,"ghost_share":0,"stale_share":0.888,"repost_share":0.001,"time_to_fill_p50_days":24,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":148700,"max":201200,"currency":"USD","period":"year","gross":null,"usd_annual":201200},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-30T19:45:56Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T10:10:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Product Knowledge Team builds the foundation that powers Amazon's shopping experiences worldwide. We develop standardized, semantically rich product knowledge - increasingly powered by AI/ML-driven automation and classification - that drives customer discovery, selling partner success, and internal data enrichment across the world's largest ecommerce catalog. As part of the broader Amazon Selection and Catalog Systems (ASCS) organization, our vision is to (1) unblock ingestion at scale so external and complex selection enters the catalog without funnel loss, (2) ensure accurate product identity and categorization through the ingestion and fulfillment pipelines - leveraging AI/ML models to automate classification and improve accuracy at scale, and (3) operate as the reliable knowledge partner for Retail Stores operations across the categorization and fulfillment path.\nKey job responsibilities\nOwn end-to-end program delivery for selection ingestion and categorization initiatives - from strategy definition and requirements gathering through technical design, implementation, launch, and post-launch measurement of business impact, including programs that leverage AI/ML to automate and scale product knowledge operations\nDrive cross-functional collaboration between engineering, ontology, applied science, fulfillment, and business teams across the ingestion stack - aligning priorities, resolving dependencies, and ensuring teams deliver cohesively against shared milestones\nProvide regular updates to senior leadership on program status, risks, and impact - including written narratives, business reviews, and executive briefings that connect technical progress to business outcomes\nInfluence product roadmaps using data-driven frameworks - leveraging catalog health metrics, ingestion funnel data, categorization accuracy signals, and AI/ML model performance insights to prioritize the highest-impact initiatives\nIdentify and remove blockers to help teams move quickly - proactively surfacing risks, escalating cross-team dependencies, and driving resolution so programs stay on track\nImprove how we track goals, status, and business metrics - building mechanisms, dashboards, and reporting cadences that give the team and leadership clear visibility into progress, outcomes, and AI model effectiveness\nMentor peers and evangelize product knowledge and categorization solutions across Amazon - sharing best practices, driving adoption of scalable approaches, and raising the bar on program management within the organization\nA day in the life\nAs a Senior Technical Program Manager (TPM) on our team, you'll lead programs that directly impact how selection enters and is categorized in Amazon's catalog. You'll collaborate with Ontology Managers, Software Development Managers, knowledge builders, and partner teams across the ingestion and fulfillment stack to deliver solutions that unblock selection at scale. You'll also build strategic partnerships across Amazon - working with retail businesses, operations, listing partners, and fulfillment teams to translate business needs into technical solutions that keep the catalog accurate and complete.\nBasic qualifications\n- 7+ years of working directly with engineering teams experience\n- 5+ years of technical product or program management experience\n- Experience managing programs across cross functional teams, building processes and coordinating release schedules\n- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering\n- Experience developing and executing/delivering product and technical roadmaps\n- Experience building and evaluating system-level technical design\nPreferred qualifications\n- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience\n- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership\n- Experience in software development\n- Experience in e-commerce product listing & catalog\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, WA, Seattle - 148,700.00 - 201,200.00 USD annually","description_format":"text","description_chars":5402,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Video Production","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-10-30T19:45:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2064}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":201200,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-sr-technical-program-manager-product-knowledge","json_url":"https://alion.io/job/amazon-sr-technical-program-manager-product-knowledge.json","meta":{"generated_at":"2026-11-01T12:04:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18552,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-sr-technical-program-manager-product-knowledge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-sr-technical-program-manager-product-knowledge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-sr-technical-program-manager-product-knowledge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-sr-technical-program-manager-product-knowledge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-sr-technical-program-manager-product-knowledge"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3542962}},{"tool":"search_jobs","arguments":{"company":"amazon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3542962},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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