Sr. Technical Program Manager, SCOT- Fulfillment Optimization, Planning

Here’s a fun one: when you order something on Amazon, there are practically thousands of ways we could get it to you. Which Fulfillment Center ships it? Which carriers carry it? Which items get tucked into the same box? Now scale that puzzle to billions of items shipped annually, worldwide. That’s our playground.

At Amazon’s Supply Chain Optimization Technologies (SCOT), we’re tasked with fulfilling customer orders in the smartest way imaginable - getting every order out the door, across the globe, on time, and brilliantly optimized. It’s big, it’s bold, and it’s a genuinely delightful set of problems to wake up to.

Want the big picture? Take a two-minute tour here: http://bit.ly/amazon-scot.

Key job responsibilities

Program leadership: Drive complex, cross-functional technical programs end to end - from fuzzy idea to delivered impact - across science, engineering, and ops teams.

Roadmaps & mechanisms: Build and own roadmaps, operating cadences, and the mechanisms that keep everyone aligned and accountable.

Cross-team alignment: Partner with scientists, software engineers, and business stakeholders to translate optimization goals into clear, executable plans.

Risk management: Spot risks and dependencies early, clear roadblocks, and keep programs humming even when the terrain gets tricky.

Metrics & goals: Define success metrics, track progress against goals, and keep a clear-eyed view of what’s working (and what needs a nudge).

Executive communication: Craft crisp, compelling updates for senior leaders - turning complexity into confident, decision-ready narratives.

A day in the life

You kick off the morning scanning program dashboards over coffee - simulations ran overnight, and the results are in. You huddle with scientists to pressure-test an optimization approach, then jump to a working session with engineering to sequence the next milestone. Midday, you unblock a cross-team dependency with a well-placed doc and a crisp decision. In the afternoon, you’re distilling it all into a punchy update for leadership - and before you log off, you’ve nudged three programs a meaningful step forward. Big scope, real impact, never a dull moment.

About the team

The Fulfillment Network Planning team owns and operates the simulation systems that continually optimize how tens of millions of products are distributed across Amazon’s warehouses - and we do it in the most cost-effective way possible. Think artificial intelligence, large-scale optimization, and distributed computing, all working together to reduce transportation costs while making the customer experience even better.

Basic qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually