Strategic Supply Chain Manager

The Amazon South Africa Retail business is looking for a leader with proven experience to drive process improvements and thought leadership in inventory planning and operations.

The Strategic Supply Chain Manager will be responsible for leading inventory management strategies to maximize customer experience, sales, margin and turns, as well as end-to-end business ownership of all supply chain processes from manufacturer to consumer. They will use data to influence others and build scalable systems & processes, rather than just addressing single issues. They will play a critical role in delivering the optimal customer experience by ensuring we have the right product quantities, in the right places, at the right time. To achieve this mission, Supply Chain Managers work to continuously optimize our end-to-end supply chain by engaging with vendors to improve operational metrics and driving system and process automation with internal teams.

The successful candidate must be highly organized and possess strong data extraction and analytical capabilities. They are able to self-manage competing priorities, driving both strategic and tactical activities and parallel, and possess strong written and verbal communication skills. Strong candidates will have knowledge in fundamental business principles and previous relevant experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.

Key job responsibilities

Identify and deliver operational improvement opportunities around buying and demand planning.

Monitor and identify opportunities to improve key supply chain metrics such as Out of Stock rate, Overstock Rate, Total Inbound Lead Time, Delivery Speed, and Confirmation/Fill Rates.

Share supply chain insights and contribute to business reviews for Senior Leadership (verbal and written).

Identify opportunities to optimize our supply chain cost structure and profitability through vendor engagement, project management, and collaboration with partner teams on system improvements.

Basic qualifications

- 4+ years of supply chain, inventory management or project management experience

- Bachelor's degree, or 3+ years of professional or military experience

- Experience in Excel or SQL

Preferred qualifications

- Knowledge of the principles of statistical inventory control

- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

- Experience working with complex data sets

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.