{"id":3781157,"url":"https://alion.io/job/amazon-support-engineer-selling-partner-financial-tech","title":"Support Engineer, Selling Partner Financial Tech","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4621,"ghost_share":0,"stale_share":0.891,"repost_share":0.002,"time_to_fill_p50_days":26,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80200,"max":130700,"currency":"USD","period":"year","gross":null,"usd_annual":130700},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-05T11:25:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Selling on Amazon is one of Amazon’s fastest growing businesses. Since third-party sellers joined Amazon in 1999, they’ve grown to account for 58% of Amazon sales and are growing at 52% a year (compared to 25% for first-party sales by Amazon). Third-party sellers reported $1.5 billion in sales during Prime Day 2018. The Selling Partner Services team drives this multi-billion dollar business and develops solutions that enable millions of Selling Partners around the world to sell in Amazon Stores with access to 300 million active customers in more than 180 countries. The team is focused on building new features and services to help Selling Partners grow with Amazon.\nWe are looking for tenured support engineers with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. As part of the team, you will be given the chance to have a significant impact on our systems, our business and most importantly, our customers as we take on significant challenges that can reshape the ecommerce industry.\nSuccessful candidates must also be innovative, flexible, self-directed, and able to design and write high-performance, reliable, maintainable code. The ability to function at a very high level in a fast paced environment along with a team of very talented engineers is essential. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you!\nKey job responsibilities\nDevelop tools, applications, code improvements and scripts to resolve operational burden.\nInterface with product, operations and technical teams to understand customer-facing workflows and determine best path to reduce unnecessary customer touch points.\nDrive tools and configuration management for software product releases and successful deployments.\nProvide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.\nTroubleshoot issues related to the platform services, UI feature/functionality and content for various products\nSupport software deployments in staging and production environments.\nBasic qualifications\n- 2+ years of software development, or 2+ years of technical support experience\n- Experience scripting in modern program languages\n- Experience troubleshooting and debugging technical systems\nPreferred qualifications\n- Knowledge of web services, distributed systems, and web application development\n- Experience troubleshooting & maintaining hardware & software RAID\n- Experience with REST web services, XML, JSON\n- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting\n- Experience identifying opportunities to integrate AI solutions into products and services to drive business value\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, WA, Seattle - 80,200.00 - 130,700.00 USD annually","description_format":"text","description_chars":4309,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Video Production","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-11-05T00:50:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:5","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":130700,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-support-engineer-selling-partner-financial-tech","json_url":"https://alion.io/job/amazon-support-engineer-selling-partner-financial-tech.json","meta":{"generated_at":"2026-11-05T12:52:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16604,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-support-engineer-selling-partner-financial-tech"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-support-engineer-selling-partner-financial-tech"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-support-engineer-selling-partner-financial-tech"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-support-engineer-selling-partner-financial-tech\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-support-engineer-selling-partner-financial-tech"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3781157}},{"tool":"search_jobs","arguments":{"company":"amazon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3781157},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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