{"id":1315243,"url":"https://alion.io/job/amazon-technical-account-manager-national-security-es-us-adc","title":"Technical Account Manager, National Security - ES US-ADC","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4471,"ghost_share":0,"stale_share":0.891,"repost_share":0.001,"time_to_fill_p50_days":25,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jessup, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":131300,"max":177600,"currency":"USD","period":"year","gross":null,"usd_annual":177600},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"Amazon SageMaker","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"DynamoDB","optional":false},{"name":"Machine Learning","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-11-02T06:30:30Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.\nWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?\nAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers.\nAs a TAM you will help craft and execute strategies to drive our customers' adoption and use of AWS services including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents trade-offs support and risk management.\nYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.\nThe TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation come join us!\nThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.\nA day in the life\nAbout the Team\nWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\nWork/Life Balance:\nOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.\nMentorship & Career Growth:\nOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.\nInclusive Team Culture:\nHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.\nAbout the team\nAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.\nAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\nWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.\nHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.\nWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.\nBasic qualifications\n- Current, active TS/SCI US Government Security Clearance\n- Bachelor's degree in computer science, engineering, mathematics or equivalent, or 2+ years of technical work experience\n- 2+ years of technical engineering experience\n- Experience informational technology operations\nPreferred qualifications\n- Experience in internal enterprise or external customer-facing environment as a technical lead\n- 5+ years of communicating with and presenting to executive and senior audiences experience\n- Experience with development in a distributed systems environment\n- Experience in a 24x7 operational services or support environment\n- Experience with AWS services or other cloud offerings\n- Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions\n- Experience with AWS services and/or other cloud offerings Federal/DoD Clearances\n- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, MD, Jessup - 131,300.00 - 177,600.00 USD annually","description_format":"text","description_chars":8192,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":true,"languages":[]},"benefits":["Flexible schedule","Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Homeland Security","Robotics AI","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-09-26T18:18:55Z"},{"event":"close","at":"2026-09-29T17:45:27Z"},{"event":"restore","at":"2026-10-15T17:39:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 16,768 · green card filings: 56","filings_12m":16768,"filings_prev_12m":16262,"green_card_filings_12m":56,"median_offered_wage_usd":162609,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":827}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.321,"p_room":0.28,"age_days":52,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":177600,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-technical-account-manager-national-security-es-us-adc","json_url":"https://alion.io/job/amazon-technical-account-manager-national-security-es-us-adc.json","meta":{"generated_at":"2026-11-02T10:47:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-technical-account-manager-national-security-es-us-adc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-technical-account-manager-national-security-es-us-adc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-technical-account-manager-national-security-es-us-adc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-technical-account-manager-national-security-es-us-adc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-technical-account-manager-national-security-es-us-adc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1315243}},{"tool":"search_jobs","arguments":{"company":"amazon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1315243},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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