{"id":4036159,"url":"https://alion.io/job/amazon-technical-program-manager-aws-apt","title":"Technical Program Manager, AWS APT","company":{"id":19,"name":"Amazon","domain":"amazon.com","url":"https://alion.io/company/amazon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":78,"open_postings":4570,"ghost_share":0,"stale_share":0.889,"repost_share":0.003,"time_to_fill_p50_days":30,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States","Herndon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":127100,"max":172000,"currency":"USD","period":"year","gross":null,"usd_annual":172000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false}],"status":"live","first_seen_at":"2026-11-10T20:17:18Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T20:17:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy.\nAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.\nYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.\nKey job responsibilities\nManage Operational relationships with support teams and internal operations business partners to drive increased performance\nDemonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases\nEffectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions\nWrite and design clear SOPs in a digital system\nProactively recognize and drive opportunities to simplify processes\nContribute to and influence technical designs\nDrive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities\nLead the effective and efficient delivery of large, complex technical projects and programs\nAnticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints\nIdentify, assess, track and mitigate issues and risks at multiple levels\nCreate, maintain and disseminate program information to stakeholders\nTravel up to 25%\nA day in the life\nDrive Boost adoption by partnering with subject matter experts to create and update Standard Operating Procedures and turn them into workflows in our home grown tool Boost. Observe real work conditions through Gemba walks and workshops, then build standardized procedures that reflect how work actually happens. Manage workflow documentation in Smartsheets and report adoption metrics through dashboards and Monthly Business Reviews.\nAbout the team\nThe AWS Availability Product Team (APT) is part of the Availability team and supports Data Center Engineering Operations (DCEO) technicians by owning the Directed Work creation and completion program (Tundra/Electron). We collaborate with DCEO, the DCEO EAM program, DCEO Availability, DC Bridge product teams, and DC Bridge Software Development to improve efficiency for Engineering Operations Technicians (EOTs). Our work focuses on safety, global standards, and customer experience. We automate tasks, centralize tools, and create intuitive interfaces that require minimal training. We prevent risks by establishing measurable success criteria before scaling adoption of new tools and workflows.\nBasic qualifications\n- 3+ years of technical product or program management experience\n- 2+ years of software development experience\n- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience\n- Experience managing programs across cross functional teams, building processes and coordinating release schedules\nPreferred qualifications\n- 3+ years of working directly with engineering teams experience\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUSA, VA, Herndon - 127,100.00 - 172,000.00 USD annually\nUSA, WA, Seattle - 127,100.00 - 172,000.00 USD annually","description_format":"text","description_chars":6567,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Cloud Platforms (IaaS & PaaS)","Logistics","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-11-10T20:17:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 23,961 · green card filings: 81","filings_12m":23961,"filings_prev_12m":24161,"green_card_filings_12m":81,"median_offered_wage_usd":161211,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2793}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-10T21:14:07Z"},"pay":{"stated_usd_annual":172000,"is_top_pay":true},"html_url":"https://alion.io/job/amazon-technical-program-manager-aws-apt","json_url":"https://alion.io/job/amazon-technical-program-manager-aws-apt.json","meta":{"generated_at":"2026-11-10T21:14:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14718,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19},"rest":"https://alion.io/mcp/rest/get_company?id=19"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famazon-technical-program-manager-aws-apt"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famazon-technical-program-manager-aws-apt"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famazon-technical-program-manager-aws-apt"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amazon-technical-program-manager-aws-apt\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famazon-technical-program-manager-aws-apt"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4036159}},{"tool":"search_jobs","arguments":{"company":"amazon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4036159},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}