{"id":3280645,"url":"https://alion.io/job/ambaflex-regional-service-engineer","title":"Regional Service Engineer","company":{"id":669088,"name":"AmbaFlex","domain":"ambaflex.com","url":"https://alion.io/company/ambaflex","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4330},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T16:02:03Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-11T20:25:55Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"At AmbaFlex, our systems operate every day at customers across AMCAS. When complex technical challenges arise, we don't just want to improve our product reliability - we want to understand why it happened and prevent it from happening again. As Regional Service Engineer AMCAS, you are the technical link between our customers, Service organization and Engineering teams.\nThe role Based in Canton, OH, you are the technical point of contact for our service organization across our AMCAS region.\nYou take ownership of new launched products complex technical questions and reliability related topics that require an engineering solution. You analyze problems, determine root causes and develop solutions that can be implemented at the customer. But your role goes beyond monitoring and troubleshooting. You identify recurring issues and translate feedback from the field into structural improvements for our products, documentation and service organization. You also perform Factory Acceptance Testing (FAT) on behalf of our customers when an FAT is\nrequired. These inspections ensure we are delivering the machine the customer has ordered for their application, meets quality standards, and matches the dimensions and function specified.\nWhat you'll do\nLead the technical resolution of complex customer and service issues\nAnalyze reliability topics and translate them into structured engineering improvements\nPerform and lead root cause analyses using methods such as 8D and Kaizen\nDevelop technical solutions and prepare them for implementation by the regional Service team\nSupport engineering standards and AmbaFlex Core Technology\nTurn field experience into improvements for manuals, instructions, checklists and training\nSupport the rollout of global product changes, innovations and technical training within AMCAS\nMaintain and improve technical information related to our installed base\nAct as the technical sparring partner for Service colleagues, Field Service Technicians and other internal stakeholders\nDesign processes and solutions, and model tools/mechanisms through internal and external feedback using software tools\nWho you are\nYou are an engineer who genuinely enjoys solving complex technical problems. You're hands-on, analytical and structured, but never lose sight of the customer. You take ownership from the first question until the solution is implemented and know how to work with different teams to get things done. You're also curious about what sits behind a problem: solving today's issue is important, but preventing the next one is even better.\nRequirements\nBachelor's degree in Mechanical Engineering, Mechatronics or another relevant technical discipline, or an equivalent level gained through experience\nAt least 3 years of experience in engineering within a technical or manufacturing environment\nBroad technical understanding of mechanical, electrical or industrial engineering\nExperience with CAD; knowledge of Autodesk Inventor is preferred\nExperience with root cause analysis methods such as 8D or Kaizen is an advantage\nStrong problem-solving skills and a practical, solution-oriented mindset\nFluent in English\nWillingness to travel when required (approximately 10-15%)\nWhat we offer\nA technical role with direct impact on customers across AMCAS\nThe opportunity to combine engineering, troubleshooting and continuous improvement\nA high level of ownership and technical responsibility\nAn international, informal and no-nonsense working environment\nCompetitive salary and excellent benefits\nOpportunities for technical and professional development\nInterested?\nDo you enjoy getting to the bottom of complex technical problems and turning them into\nsolutions that make our products better?\nApply now and join AmbaFlex as our Regional Service Engineer AMCAS.","description_format":"text","description_chars":3792,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-26T16:21:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":22,"expected_fill_days":79,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/ambaflex-regional-service-engineer","json_url":"https://alion.io/job/ambaflex-regional-service-engineer.json","meta":{"generated_at":"2026-11-11T21:53:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43184,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669088},"rest":"https://alion.io/mcp/rest/get_company?id=669088"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fambaflex-regional-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fambaflex-regional-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fambaflex-regional-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ambaflex-regional-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fambaflex-regional-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3280645}},{"tool":"search_jobs","arguments":{"company":"ambaflex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3280645},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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