# Maintenance Coordinator

Role Summary Work alongside the Maintenance Superintendent to manage the subscriber maintenance calendar and day-to-day scheduling. You’ll ensure subscribers receive clear, consistent communication and an exceptional service experience, while supporting maintenance operations and new subscriber onboarding. This is a precision, process-driven role focused exclusively on maintenance operations. Core Responsibilities Communication & Subscriber Experience Provide prompt, consistent communication with subscribers, maintenance technicians, and internal team members across phone, text, and email. Set and maintain realistic expectations around scheduling, requests, recommendations, and service status. Follow up after service completion; document issues/complaints and escalate to the Maintenance Superintendent as needed. Build long-term subscriber relationships through trust, responsiveness, and reliability. Scheduling, Calendar Control, and Coordination Manage and audit the maintenance calendar to maximize labor utilization. Send routine appointment reminders and “honey-do request” reminders. Prepare advance reminders to the Maintenance Superintendent regarding upcoming visit needs (suppli

- **Id**: 4262782
- **Url**: <https://alion.io/job/ambassador-group-maintenance-coordinator>
- **Role**: Administrative
- **Role family**: Administrative
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Los Altos, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 6
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-04-16T12:00:00Z
- **Employer posted date**: 2026-04-16
- **Last verified at**: 2026-11-13T15:55:00Z
- **Board verified**: yes
- **Days open**: 211
- **Description format**: text
- **Description chars**: 3928
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4541453
- **Name**: Ambassador Group
- **Domain**: ambassadorgroup.com
- **Url**: <https://alion.io/company/ambassador-group>
- **Size band**: 51-200
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no
- **Ats vendor**: Schema

## Salary

- **Min**: 66560
- **Max**: 74880
- **Currency**: USD
- **Period**: year
- **Usd annual**: 74880

## Technologies

- **Asana** — Optional: no
- **Google Docs** — Optional: no
- **QuickBooks** — Optional: no
- **SharePoint** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 211

## Requirements

- **Experience years min**: 6
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Spanish; Level: Advanced (C1); Optional: yes
- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-13T15:55:00Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.14
- **P room**: 0.28
- **Age days**: 211
- **Expected fill days**: 30
- **Reasons**: conf:0, agency, win:tail, crowd:
- **Computed at**: 2026-11-13T16:50:54Z

## Pay

- **Stated usd annual**: 74880
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.