Clinical Operations Specialist I (REMOTE, USA)
Compensation:
$50,000-$65,000 Annually USD
JOB OVERVIEW:
The Clinical Operations Specialist I (COS) is responsible to lead projects and systematic processes on behalf of clinical operations. The COS is expected to create, organize, execute, and complete projects on time including setting deadlines, communication of status with leadership across departments, and adjustment of project scope and timelines as necessary based on new requirements. The COS works across departments to ensure best practices, train relevant teams, assess client needs, and identify, create, and customize impactful solutions. The COS is also responsible for ensuring efficient operational processes and implements changes or improvements as needed.
Duties and Responsibilities:
Create project plans including timelines and targets for milestones, adhering to deadlines
Communicate project status by preparing standard status reports and meeting minutes
Become subject matter expert for given project
Resolve project issues by working with internal and external team members
Assist with developing and ensuring appropriate implementation of policies and procedures
Delegate tasks on projects appropriately
Make effective decisions when presented with multiple options for how to progress with the project
Serve as a point of contact for projects to ensure cross-departmental synergy
Motivate people involved in the project to complete tasks on time
Perform quality control on the project throughout development to maintain the standards expected
Perform post-project quality review for continual improvement of project management process
Coordinate change control protocols, as appropriate
EDUCATION AND KNOWLEDGE:
Minimum of a bachelor's degree in life or physical science
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Working knowledge of G-Suite (i.e. Proficient in Google workspace and related applications (Gmail, Google docs, sheets, etc) and strong ability to learn new systems.)
Excellent written, verbal, and interpersonal communication skills
Demonstrated success working with a team
Ability to influence without authority
Demonstrated knowledge of operational/logistical aspects of clinical testing
Experience facilitating meetings
Strong analytical and problem-solving skills
Strong understanding of business unit function and cross group dependencies/relationships
Lean Six Sigma Yellow Belt certification preferred
EXPERIENCE:
At least 1-2 years of operational project coordination experience (diagnostic laboratory or similar setting preferred).
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