{"id":2663255,"url":"https://alion.io/job/amca-it-support-engineer","title":"IT Support Engineer","company":{"id":3780360,"name":"Amca","domain":"amca.com","url":"https://alion.io/company/amca-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":69,"open_postings":42,"ghost_share":0.524,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Segundo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-10-01T17:56:02Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-17T19:27:43Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":15},"description":"There was a time when all of America believed that the future of the physical world could be radically different. The engineers of the mid-1900s put a man on the moon in eight years, designed and built planes and submarines from scratch in under three, and conceived of building things we wouldn’t even be able to dream up today.\nToday, the last of the engineers who imagined and built these systems are retiring. As they go, we lose not only the engineering knowledge gained from their decades of imagination and trial-and-error, but also the spirit that made that imagination possible.\nAmca is working day-in and day-out to restore America’s ability to engineer anything that our critical systems depend on, and reinvigorate the cycle of creation that allows imagination to shape physical reality. We rapidly develop and manufacture new critical components and subsystems required to build and sustain the planes, military vehicles, and core infrastructure America needs. By restoring the capability of our antiquated supply chains, we increase the country’s capacity to imagine and realize new systems, and make a physical world that looks very different from today.\nOverview\nAmca is one of the fastest growing aerospace and defense startups and runs on an IT infrastructure that has to meet Department of Defense cybersecurity requirements. You will be the second person in IT at our El Segundo headquarters, working with our director of IT and MSP to own day-to-day support for the people who work here, including accounts, endpoints, hardware, and the problems that walk up to your desk. This is a hands-on role in a small function, which means no queue to hide behind and no ceiling on what you can pick up as you grow into the role.\nResponsibilities\n Own day-to-day IT support at headquarters, including intake, triage, resolution, and escalation across hardware, software, accounts, connectivity, and conference rooms.\n Run the employee lifecycle, including onboarding and offboarding, account provisioning and deprovisioning, group and license assignment, equipment issue and recovery.\n Deploy and manage endpoints, including imaging, enrollment, configuration, patching, refresh and maintenance of accurate hardware and software asset records.\n Support administration of Microsoft 365 and endpoint tooling in a GCC High tenant, including Entra ID, Intune, Defender, conditional access policies, and licensing.\n Support core infrastructure, including network connectivity, wireless, VPN, printing, backup verification, and physical IT in the office and lab space.\n Provide surge support for IT integrations and special projects at factories across the US. \n Maintain security hygiene on the endpoint fleet.\nBasic Qualifications\n 3+ years in IT support, helpdesk, or systems administration.\n Hands-on administration of Windows endpoints and Microsoft 365 in a production environment.\n Working experience with Entra ID (Azure AD) and Intune, including device enrollment and policy.\n Experience working tickets in a formal ticketing system.\n Builder who is comfortable operating in an ambiguous environment, where processes and procedures are still being developed.\n Excellent communication with non-technical colleagues, including people on the shop floor and in the lab.\n Onsite five days a week in El Segundo, CA.\n Willing to travel up to 20% of the time to support integration and special projects at factories across US.\nPreferred Skills and Experience\n Experience in a Microsoft 365 GCC High tenant or other government cloud environments(GCC, Azure Government, AWS GovCloud).\n Experience supporting an environment subject to CMMC, NIST SP 800-171, or CUI handling requirements.\n Manufacturing, industrial, or lab IT experience, including shop-floor and test equipment.\n Networking fundamentals, such as switching, VLANs, firewalls, and VPNs.\n Certifications such as CompTIA A+, Network+, or Security+, or Microsoft MD-102 or AZ-104.\n Ability to obtain and maintain a U.S. security clearance.\nAnnual Salary Range $70,000 - $110,000 USD + Equity\nThis position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as: any individual who is granted U.S. citizenship; any individual who is granted U.S. permanent residence (“Green Card” holder); or any individual who is granted status as a “protected person” under 8 U.S.C. 1324b(a)(3).\nThe Advanced Manufacturing Company of America prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.\nAnnual Salary Range\n$70,000—$110,000 USD\nThis position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence (\"Green Card\" holder); or. any individual who is granted status as a \"protected person\" under 8 U.S.C 1324b(a)(3).\nThe Advanced Manufacturing Company of America prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.","description_format":"text","description_chars":6635,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Defense Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-16T01:33:12Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.487,"p_room":0.75,"age_days":15,"expected_fill_days":22,"reasons":["conf:2","stale_co","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/amca-it-support-engineer","json_url":"https://alion.io/job/amca-it-support-engineer.json","meta":{"generated_at":"2026-10-17T21:17:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5843,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3780360},"rest":"https://alion.io/mcp/rest/get_company?id=3780360"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famca-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famca-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famca-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amca-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famca-it-support-engineer"}]}