{"id":3130404,"url":"https://alion.io/job/amcs-group-field-service-engineer-2","title":"Field Service Engineer","company":{"id":2530,"name":"AMCS Group","domain":"amcsgroup.com","url":"https://alion.io/company/amcs-group","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":55000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":150},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:47:08Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-23T17:50:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Sustainability that means business\nWho we are:\nSustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.\nWhat we do:\nOur innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.\nOur people\nAMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.\nThe Role - Field Service Engineer (Huddersfield / Manchester / Yorkshire / Region)\nThis role involves providing Field Service Maintenance of on-board Hardware customers in this region\nKey Responsibilities:\nInstall, commission and test AMCS hardware and software products including all wiring and mechanical work on refuse collection vehicles.\n\nTroubleshoot, repair and fully test equipment failures in the field.\n\nDeliver a timely response to our customer base\n\nSchedule and perform preventative maintenance procedures\n\nMaintain accurate and up to date records for all work completed\n\nMonitor the performance of equipment in the field, through data reports, to ensure that it meets both Customers and AMCS’s minimum requirements\n\nLiaise with customers pro-actively to ensure early detection of any problems.\n\nAs part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality.\n\nRecord and report all service / repair visits correctly using our service ERP system so we can actively meet and / or exceed the expectations of our customers.\n\nResponsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people so we can respond accordingly.\n\nActively report any complaints encountered to the respective service coordinator and/or the field service manager.\n\nAccountable for Service parts inventory within the specified territory where you will manage and follow allocated stock inventory in order to maintain a high first time fix rate.\n\nWhat you need to succeed?\nHNC / HND in a relevant discipline, must be computer literate\n\nMinimum of 1-2 years experience in a Field Service or Engineering role\n\nGood diagnostic and problem solving skills.\n\nHave the ability to work on own initiative and to multi-task. ·\n\nMust be able to demonstrate a hands-on approach.\n\nMechanical, practical hands on experience would be essential.\n\nStrong understanding of customer service.\n\nTravel requirements:Travel is an integral part of this role and a full clean driving licence is required.\nYour Life @AMCS:\nGain extensive training, guidance, and support.\n\nEarn a competitive package with benefits incl. Fuel card/Van and so on.\n\nWork in an environment that is truly collaborative, innovative, and supportive.\n\nHave a clear pathway for your progression.\n\nMake an impact and be part of digital ways to a cleaner world.","description_format":"text","description_chars":3641,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Fleet Management","Rail Transport","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-23T03:29:02Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","wave","velocity","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/amcs-group-field-service-engineer-2","json_url":"https://alion.io/job/amcs-group-field-service-engineer-2.json","meta":{"generated_at":"2026-10-23T21:15:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2530},"rest":"https://alion.io/mcp/rest/get_company?id=2530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famcs-group-field-service-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famcs-group-field-service-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famcs-group-field-service-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amcs-group-field-service-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famcs-group-field-service-engineer-2"}]}