{"id":2910620,"url":"https://alion.io/job/amd-infrastructure-systems-engineer","title":"Infrastructure Systems Engineer","company":{"id":93,"name":"AMD","domain":"amd.com","url":"https://alion.io/company/amd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"A","score":92,"open_postings":16,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-11-05T05:54:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"VMWare","optional":false},{"name":"Xen","optional":false},{"name":"CI/CD","optional":true},{"name":"HPC","optional":true},{"name":"Terraform","optional":true}],"status":"closed","first_seen_at":"2026-10-01T07:02:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T09:32:48Z","board_verified":false,"closed_at":"2026-11-05T09:32:48Z","days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"ADVANCE YOUR CAREER. ADVANCE THE WORLD.\nAt AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.\nWhether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger - technology that moves the world forward. Join us and, together, we’ll advance your career.\nTHE ROLE:\nWe are seeking an Infrastructure Systems Engineer to provide advanced operational support for the compute, virtualization, storage, operating-system, and bare-metal provisioning services used by AMD Fleet Services. The role serves as an escalation point for the IOQ Modern NOC, validates first-line findings, restores service through authorized actions, and coordinates with platform and domain engineering teams when incidents require deeper expertise.\nThis engineer will bridge day-to-day NOC operations and infrastructure engineering by converting recurring issues into durable improvements to monitoring, automation, standard operating procedures, runbooks, and platform reliability.\nTHE PERSON:\nYou are a hands-on infrastructure engineer with strong Linux, compute, virtualization, storage, and automation fundamentals. You troubleshoot methodically across hardware and software boundaries, use evidence to isolate failure domains, and communicate clear ownership, risk, and escalation requirements during high-impact incidents.\nKEY RESPONSIBILITIES:\nProvide L2 infrastructure systems support for in-scope Fleet Services environments, including Linux hosts, bare-metal systems, virtualization platforms, storage dependencies, and supporting management services.\nValidate L1 findings, reproduce symptoms where practical, identify the affected failure domain, and execute approved recovery actions within assigned access and change authority.\nInvestigate incidents using system logs, service state, hardware telemetry, operating-system metrics, configuration data, dependency maps, and infrastructure management tools.\nSupport server lifecycle activities such as provisioning, configuration validation, firmware and operating-system readiness, capacity checks, maintenance preparation, and decommissioning where assigned.\nTroubleshoot Linux services, processes, filesystems, permissions, package or configuration issues, resource contention, and connectivity dependencies that affect infrastructure availability.\nSupport bare-metal provisioning and orchestration workflows, including PXE, Redfish, MAAS, or comparable technologies used by Fleet Services.\nSupport virtualization and compute platforms such as Xen, VMware, or comparable environments, including host health, guest dependencies, resource allocation, and recovery validation.\nAssess storage-related symptoms and dependencies, gather evidence, and coordinate with storage engineering for platform-level issues involving systems such as NetApp, Pure, Weka, or comparable technologies.\nPartner with network, cloud, identity, facilities, platform, and service owners to isolate cross-domain incidents and maintain clear technical ownership through resolution.\nCreate complete escalation packages with impact, timeline, affected assets, evidence collected, actions attempted, current status, risks, and recommended next steps.\nParticipate in major-incident response, technical bridges, recovery validation, postmortems, and corrective-action tracking for infrastructure-related events.\nDevelop and maintain SOPs, runbooks, troubleshooting guides, validation checks, and knowledge articles that enable safe and consistent L1 execution.\nAutomate repeatable diagnostics, health checks, evidence collection, configuration validation, and approved remediation using Python, shell, Ansible, APIs, or comparable tools.\nImprove infrastructure observability by defining actionable metrics, alerts, dashboards, service-health indicators, and evidence requirements with IOQ and engineering partners.\nIdentify recurring incidents, monitoring gaps, configuration drift, capacity risks, and reliability improvements, and drive them to the appropriate owner with measurable follow-through.\nMaintain accurate Jira records, change references, operational documentation, and follow-the-sun handoffs throughout the incident lifecycle.\nPREFERRED EXPERIENCE:\nExperience supporting large-scale Linux, data center, GPU/HPC, bare-metal, private-cloud, or hybrid production infrastructure.\nStrong Linux administration and troubleshooting across services, filesystems, networking, permissions, performance, and logs.\nExperience with server hardware, firmware, BIOS, out-of-band management, Redfish, and hardware-health telemetry.\nExperience with bare-metal provisioning or lifecycle platforms such as MAAS, PXE, Ironic, Tinkerbell, or comparable tooling.\nWorking knowledge of enterprise storage, including NetApp, Pure, Weka, Ceph, Lustre, NFS, or block storage.\nAutomation experience with Python, shell, Ansible, Terraform, APIs, CI/CD, or configuration-management systems.\nAbility to lead cross-team troubleshooting and distinguish immediate recovery from longer-term corrective action.\nACADEMIC CREDENTIALS:\nBachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred; equivalent relevant experience considered.\nLinux, virtualization, cloud, storage, networking, automation, or IT service-management certification is beneficial.\nLOCATION:\nPenang, Malaysia\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.\nTHE ROLE:\nWe are seeking an Infrastructure Systems Engineer to provide advanced operational support for the compute, virtualization, storage, operating-system, and bare-metal provisioning services used by AMD Fleet Services. The role serves as an escalation point for the IOQ Modern NOC, validates first-line findings, restores service through authorized actions, and coordinates with platform and domain engineering teams when incidents require deeper expertise.\nThis engineer will bridge day-to-day NOC operations and infrastructure engineering by converting recurring issues into durable improvements to monitoring, automation, standard operating procedures, runbooks, and platform reliability.\nTHE PERSON:\nYou are a hands-on infrastructure engineer with strong Linux, compute, virtualization, storage, and automation fundamentals. You troubleshoot methodically across hardware and software boundaries, use evidence to isolate failure domains, and communicate clear ownership, risk, and escalation requirements during high-impact incidents.\nKEY RESPONSIBILITIES:\nProvide L2 infrastructure systems support for in-scope Fleet Services environments, including Linux hosts, bare-metal systems, virtualization platforms, storage dependencies, and supporting management services.\nValidate L1 findings, reproduce symptoms where practical, identify the affected failure domain, and execute approved recovery actions within assigned access and change authority.\nInvestigate incidents using system logs, service state, hardware telemetry, operating-system metrics, configuration data, dependency maps, and infrastructure management tools.\nSupport server lifecycle activities such as provisioning, configuration validation, firmware and operating-system readiness, capacity checks, maintenance preparation, and decommissioning where assigned.\nTroubleshoot Linux services, processes, filesystems, permissions, package or configuration issues, resource contention, and connectivity dependencies that affect infrastructure availability.\nSupport bare-metal provisioning and orchestration workflows, including PXE, Redfish, MAAS, or comparable technologies used by Fleet Services.\nSupport virtualization and compute platforms such as Xen, VMware, or comparable environments, including host health, guest dependencies, resource allocation, and recovery validation.\nAssess storage-related symptoms and dependencies, gather evidence, and coordinate with storage engineering for platform-level issues involving systems such as NetApp, Pure, Weka, or comparable technologies.\nPartner with network, cloud, identity, facilities, platform, and service owners to isolate cross-domain incidents and maintain clear technical ownership through resolution.\nCreate complete escalation packages with impact, timeline, affected assets, evidence collected, actions attempted, current status, risks, and recommended next steps.\nParticipate in major-incident response, technical bridges, recovery validation, postmortems, and corrective-action tracking for infrastructure-related events.\nDevelop and maintain SOPs, runbooks, troubleshooting guides, validation checks, and knowledge articles that enable safe and consistent L1 execution.\nAutomate repeatable diagnostics, health checks, evidence collection, configuration validation, and approved remediation using Python, shell, Ansible, APIs, or comparable tools.\nImprove infrastructure observability by defining actionable metrics, alerts, dashboards, service-health indicators, and evidence requirements with IOQ and engineering partners.\nIdentify recurring incidents, monitoring gaps, configuration drift, capacity risks, and reliability improvements, and drive them to the appropriate owner with measurable follow-through.\nMaintain accurate Jira records, change references, operational documentation, and follow-the-sun handoffs throughout the incident lifecycle.\nPREFERRED EXPERIENCE:\nExperience supporting large-scale Linux, data center, GPU/HPC, bare-metal, private-cloud, or hybrid production infrastructure.\nStrong Linux administration and troubleshooting across services, filesystems, networking, permissions, performance, and logs.\nExperience with server hardware, firmware, BIOS, out-of-band management, Redfish, and hardware-health telemetry.\nExperience with bare-metal provisioning or lifecycle platforms such as MAAS, PXE, Ironic, Tinkerbell, or comparable tooling.\nWorking knowledge of enterprise storage, including NetApp, Pure, Weka, Ceph, Lustre, NFS, or block storage.\nAutomation experience with Python, shell, Ansible, Terraform, APIs, CI/CD, or configuration-management systems.\nAbility to lead cross-team troubleshooting and distinguish immediate recovery from longer-term corrective action.\nACADEMIC CREDENTIALS:\nBachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred; equivalent relevant experience considered.\nLinux, virtualization, cloud, storage, networking, automation, or IT service-management certification is beneficial.\nLOCATION:\nPenang, Malaysia\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. 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