{"id":2910196,"url":"https://alion.io/job/amd-product-application-engineer-embedded-x86","title":"Product Application Engineer - Embedded x86","company":{"id":93,"name":"AMD","domain":"amd.com","url":"https://alion.io/company/amd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":80,"open_postings":160,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Hardware","role_family":"Hardware","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":158000,"period":"year","method":"role_country_seniority_unknown","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-07T14:35:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T18:20:04Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"ADVANCE YOUR CAREER. ADVANCE THE WORLD.\nAt AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.\nWhether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger - technology that moves the world forward. Join us and, together, we’ll advance your career.\nTHE ROLE\nAMD is seeking an Embedded Product Applications Engineer to provide technical support for AMD Embedded processors, platforms, software, and development tools. In this role, you will serve as a key technical interface between customers, field teams, and engineering organizations to help resolve complex technical challenges, improve product quality, and accelerate customer success.\nThe ideal candidate is passionate about troubleshooting, enjoys solving challenging system-level problems, and thrives in a collaborative environment working across hardware, software, firmware, and platform technologies.\nTHE PERSON\nYou are a customer-focused problem solver who combines strong technical expertise with excellent communication skills. You enjoy investigating complex issues, understanding root causes, and working closely with engineering teams to drive solutions. You embrace ownership, continuously expand your technical knowledge, and are motivated by helping customers successfully deploy industry-leading embedded technologies.\nKEY RESPONSIBILITIES\nDrive customer technical support activities from initial investigation through successful resolution.\nDebug complex hardware, software, firmware, and system-level issues.\nReproduce customer-reported issues in laboratory environments and perform root cause analysis.\nPartner with engineering teams to resolve product defects and technical escalations.\nProvide technical guidance and troubleshooting support to customers and field teams.\nDevelop deep expertise in AMD Embedded processors, platforms, software, and technologies.\nAnalyze logs, traces, schematics, software outputs, and hardware behavior to identify and resolve issues.\nCreate and maintain technical documentation, knowledge articles, troubleshooting guides, and FAQs.\nIdentify opportunities to improve product supportability, documentation quality, and customer experience.\nSupport new product introductions through readiness, validation, and support enablement activities.\nDevelop automation tools, scripts, and AI-assisted debugging solutions to improve support effectiveness.\nCollaborate with global teams across engineering, product management, sales, marketing, and customer support organizations.\nDeliver exceptional customer experiences while meeting responsiveness and support objectives.\nPREFERRED EXPERIENCE\nTechnical troubleshooting, applications engineering, customer support, or related engineering experience.\nExperience with embedded systems, hardware design, software development, or platform-level debugging.\nUnderstanding of computer architecture, operating systems, digital design, or embedded computing platforms.\nExperience investigating and resolving complex technical problems independently.\nStrong analytical, troubleshooting, and communication skills.\nAbility to collaborate effectively within cross-functional and global teams.\nExperience in one or more of the following areas is highly desirable:\nAMD Embedded processor, APU, or CPU architectures.\nBoard bring-up, firmware, BIOS, BSP, or device driver development.\nHigh-speed interfaces such as PCIe, Ethernet, DDR, USB, MIPI, DisplayPort, video, RF, or networking technologies.\nHardware debugging using oscilloscopes, logic analyzers, protocol analyzers, and other laboratory equipment.\nSoftware development or scripting using C, C++, Python, Shell, PowerShell, or similar technologies.\nSystem validation, performance analysis, and debug methodologies.\nCustomer-facing applications engineering or technical support.\nAI-assisted debugging, automation, and knowledge management solutions.\nDefect tracking, CRM, or case management systems.\nACADEMIC CREDENTIALS\nPreferred qualifications include a Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical discipline.\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.\nTHE ROLE\nAMD is seeking an Embedded Product Applications Engineer to provide technical support for AMD Embedded processors, platforms, software, and development tools. In this role, you will serve as a key technical interface between customers, field teams, and engineering organizations to help resolve complex technical challenges, improve product quality, and accelerate customer success.\nThe ideal candidate is passionate about troubleshooting, enjoys solving challenging system-level problems, and thrives in a collaborative environment working across hardware, software, firmware, and platform technologies.\nTHE PERSON\nYou are a customer-focused problem solver who combines strong technical expertise with excellent communication skills. You enjoy investigating complex issues, understanding root causes, and working closely with engineering teams to drive solutions. You embrace ownership, continuously expand your technical knowledge, and are motivated by helping customers successfully deploy industry-leading embedded technologies.\nKEY RESPONSIBILITIES\nDrive customer technical support activities from initial investigation through successful resolution.\nDebug complex hardware, software, firmware, and system-level issues.\nReproduce customer-reported issues in laboratory environments and perform root cause analysis.\nPartner with engineering teams to resolve product defects and technical escalations.\nProvide technical guidance and troubleshooting support to customers and field teams.\nDevelop deep expertise in AMD Embedded processors, platforms, software, and technologies.\nAnalyze logs, traces, schematics, software outputs, and hardware behavior to identify and resolve issues.\nCreate and maintain technical documentation, knowledge articles, troubleshooting guides, and FAQs.\nIdentify opportunities to improve product supportability, documentation quality, and customer experience.\nSupport new product introductions through readiness, validation, and support enablement activities.\nDevelop automation tools, scripts, and AI-assisted debugging solutions to improve support effectiveness.\nCollaborate with global teams across engineering, product management, sales, marketing, and customer support organizations.\nDeliver exceptional customer experiences while meeting responsiveness and support objectives.\nPREFERRED EXPERIENCE\nTechnical troubleshooting, applications engineering, customer support, or related engineering experience.\nExperience with embedded systems, hardware design, software development, or platform-level debugging.\nUnderstanding of computer architecture, operating systems, digital design, or embedded computing platforms.\nExperience investigating and resolving complex technical problems independently.\nStrong analytical, troubleshooting, and communication skills.\nAbility to collaborate effectively within cross-functional and global teams.\nExperience in one or more of the following areas is highly desirable:\nAMD Embedded processor, APU, or CPU architectures.\nBoard bring-up, firmware, BIOS, BSP, or device driver development.\nHigh-speed interfaces such as PCIe, Ethernet, DDR, USB, MIPI, DisplayPort, video, RF, or networking technologies.\nHardware debugging using oscilloscopes, logic analyzers, protocol analyzers, and other laboratory equipment.\nSoftware development or scripting using C, C++, Python, Shell, PowerShell, or similar technologies.\nSystem validation, performance analysis, and debug methodologies.\nCustomer-facing applications engineering or technical support.\nAI-assisted debugging, automation, and knowledge management solutions.\nDefect tracking, CRM, or case management systems.\nACADEMIC CREDENTIALS\nPreferred qualifications include a Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical discipline.\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. 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