{"id":3287994,"url":"https://alion.io/job/amd-sr-technical-support-engineer","title":"Sr. Technical Support Engineer","company":{"id":93,"name":"AMD","domain":"amd.com","url":"https://alion.io/company/amd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":162,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":173000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":504},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-26T15:11:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T00:07:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ADVANCE YOUR CAREER. ADVANCE THE WORLD.\nAt AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.\nWhether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger - technology that moves the world forward. Join us and, together, we’ll advance your career.\nKEY RESPONSIBILITIES:\nProvide engineering expertise to technical teams spanning multiple disciplines and geographies \nEngage with internal stakeholders in product planning, development, and validation activities\nDeploy and maintain NPI server products while overseeing the efforts of other engineers and contractors\nTrack and report status vs. objectives throughout the lifecycle of the program\nPREFERED QUALIFICATIONS:\nExcellent communication and leadership skills, both written and oral\nHigh attention to detail and good follow through in a fast pace environment\nExperience in areas of data center system deployment, software development, and validation\nFamiliarity with testing tools, methodologies, and defect tracking\nAbility to function independently with little direct supervision\nPhysical Requirements - Candidate needs to be able to lift 50lbs and be flexible enough to get under a raised floor as needed\nSkilled in MS Office tool suites, Confluence, MS Sharepoint\nStrong experience in high tech industry\nACADEMIC CREDENTIALS:\nRelevant Bachelor's degree or equivalent experience\nThis role is not eligible for visa sponsorship.\n#LI-DNI\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.\nKEY RESPONSIBILITIES:\nProvide engineering expertise to technical teams spanning multiple disciplines and geographies \nEngage with internal stakeholders in product planning, development, and validation activities\nDeploy and maintain NPI server products while overseeing the efforts of other engineers and contractors\nTrack and report status vs. objectives throughout the lifecycle of the program\nPREFERED QUALIFICATIONS:\nExcellent communication and leadership skills, both written and oral\nHigh attention to detail and good follow through in a fast pace environment\nExperience in areas of data center system deployment, software development, and validation\nFamiliarity with testing tools, methodologies, and defect tracking\nAbility to function independently with little direct supervision\nPhysical Requirements - Candidate needs to be able to lift 50lbs and be flexible enough to get under a raised floor as needed\nSkilled in MS Office tool suites, Confluence, MS Sharepoint\nStrong experience in high tech industry\nACADEMIC CREDENTIALS:\nRelevant Bachelor's degree or equivalent experience\nThis role is not eligible for visa sponsorship.\n#LI-DNI\nBenefits offered are described: AMD benefits at a glance.\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.","description_format":"text","description_chars":4748,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","Computer Components","AI Chips & Accelerators"],"lifecycle":[{"event":"open","at":"2026-10-26T19:09:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-27T00:17:02Z"},"pay":null,"html_url":"https://alion.io/job/amd-sr-technical-support-engineer","json_url":"https://alion.io/job/amd-sr-technical-support-engineer.json","meta":{"generated_at":"2026-10-27T00:17:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":211,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93},"rest":"https://alion.io/mcp/rest/get_company?id=93"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famd-sr-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famd-sr-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famd-sr-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amd-sr-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famd-sr-technical-support-engineer"}]}