{"id":1164412,"url":"https://alion.io/job/amdocs-vendor-operations-manager","title":"Vendor Operations Manager","company":{"id":49164,"name":"Amdocs","domain":"amdocs.com","url":"https://alion.io/company/amdocs","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":88000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2378},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T20:53:15Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-25T00:42:24Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Required Travel :No Travel\nManagerial - Yes\nLocation: :Mexico-Guadalajara (AM)\nWho are we?\nAmdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains -delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com\nAt Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.\nIn one sentence\nWe are seeking an experienced Vendor Operations Manager to oversee strategic vendor relationships across technology and business operations. The role is responsible for maximizing value from supplier partnerships through effective vendor governance, cost management, contract administration, performance monitoring, and commercial optimization.This individual will act as the key liaison between internal stakeholders and external service providers, ensuring vendors deliver high-quality services, meet contractual obligations, and contribute to operational efficiency and cost savings. The ideal candidate combines strong commercial acumen, negotiation skills, operational leadership, and a solid understanding of technology services.\nWhat will your job look like?\nYou will apply your project management and leadership expertise to ensure project meets scope, quality, time, and budget targets.\nYou will be accountable for project planning, execution, monitoring, risk management, and achievement of the targets set for the project-while also being responsible for the delivery of the scope within the agreed level of quality, timeframe, budget, and other agreed KPIs/SLAs.\nYou will use your quality knowledge to predict risks (quality, timeline, and budget) and take necessary mitigation measures that lead to high-quality production, stable BAU, and predictable operations.\nYou will manage relationships efficiently and communicate with key stakeholders to ensure that production support is not only aligned with the customer requirements, but also adds value to their business.\nYou will be able to display your in-depth technical and hands-on knowledge of operation systems, serving as a professional authority.\nYou will be able demonstrate innovative with process and product engineering, as well as setting up foundation practices and standard operation procedures.\nYou will prioritize activities (self, team, external) to understand and implement reuse of best practices and follow up on them.\nYou will have the opportunity to plan the implementation process to mitigate the impact of differences between the future and current state, and be part of the PRR committee.\nYou will support the execution of plans with related employees, managers, and business leaders, analyze failed CCs, and implement lessons learned.\nYou will ensure production readiness for new releases (part of the approval chain of the PRR committee) and own the monitoring (planning, requirements, analyzing, defining levels, and so on). \nAll you need is...\nBachelor's degree in Engineering, Information Technology, Business Administration, Finance, Supply Chain, or related field. Master's degree is an advantage.\n8+ years of experience in Vendor Management, Supplier Management, Procurement, IT Operations, Program Management, or related fields.\nExperience managing technology service providers, managed services partners, system integrators, or outsourcing vendors.\nProven track record of vendor governance and contract management.\nDemonstrated experience driving measurable cost savings and operational efficiencies.\nFunctional Skills\nVendor Management\nContract Management\nSOW Creation and Administration\nCost Optimization and Financial Management\nSupplier Performance Management\nNegotiation and Commercial Management\nRisk Management\nBudget Management\nExecutive Stakeholder Management\nDesired Competencies\nStrong commercial and financial acumen.\nExcellent negotiation and influencing skills.\nAdvanced bilingual capabilities Spanish - English\nResults-driven with a focus on business value realization.\nWhy you will love this job:\nYou will be a total influencer and trusted advisor across functional teams to make sure the business is achieving goals on a strategic level.\nYou will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development\nYou will have the opportunity to work in multinational environment for the global market leader in its field\nAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce","description_format":"text","description_chars":5567,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T01:40:35Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":99,"reasons":["conf:1","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amdocs-vendor-operations-manager","json_url":"https://alion.io/job/amdocs-vendor-operations-manager.json","meta":{"generated_at":"2026-09-25T02:42:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2922,"day_limit":5000,"remaining_today":2078,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}