{"id":3271844,"url":"https://alion.io/job/amend-treatment-remote-front-desk-representative","title":"Remote Front Desk Representative","company":{"id":4444392,"name":"Amend Treatment","domain":"amendtreatment.com","url":"https://alion.io/company/amend-treatment","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T11:23:08Z","employer_posted_date":null,"last_verified_at":"2026-10-26T11:23:08Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"A Remote Front Desk Representative is responsible for providing administrative support, assisting customers, answering phone calls, responding to emails, scheduling appointments, and managing inquiries from a remote location. This role serves as the first point of contact for customers, clients, or visitors and helps ensure smooth daily operations.\nKey Responsibilities\nAnswer incoming phone calls and respond to customer inquiries professionally.\n\nWelcome and assist customers through phone calls, emails, and online communication platforms.\n\nSchedule appointments and manage calendars.\n\nProvide accurate information about company services and procedures.\n\nMaintain customer records and update information in computer systems.\n\nRespond to emails and direct inquiries to the appropriate departments.\n\nHandle customer concerns and help resolve basic issues.\n\nPerform administrative tasks, including data entry and document organization.\n\nMaintain confidentiality when handling customer information.\n\nCommunicate with team members to ensure efficient daily operations.\n\nRequired Skills and Qualifications\nGood verbal and written communication skills.\n\nFriendly, professional, and customer-focused attitude.\n\nBasic computer skills and familiarity with email and office software.\n\nStrong organizational and time-management skills.\n\nAbility to multitask and handle several inquiries efficiently.\n\nGood telephone etiquette and problem-solving skills.\n\nAbility to work independently in a remote environment.\n\nReliable internet connection and a quiet workspace.","description_format":"text","description_chars":1555,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Psychotherapy & Counseling","Integrative & Alternative Medicine"],"lifecycle":[{"event":"open","at":"2026-10-26T12:07:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["seen:4","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/amend-treatment-remote-front-desk-representative","json_url":"https://alion.io/job/amend-treatment-remote-front-desk-representative.json","meta":{"generated_at":"2026-10-31T12:36:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4444392},"rest":"https://alion.io/mcp/rest/get_company?id=4444392"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famend-treatment-remote-front-desk-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famend-treatment-remote-front-desk-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famend-treatment-remote-front-desk-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amend-treatment-remote-front-desk-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famend-treatment-remote-front-desk-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3271844}},{"tool":"search_jobs","arguments":{"company":"amendtreatment.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3271844},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}