{"id":3271836,"url":"https://alion.io/job/amend-treatment-remote-sales-support-representative","title":"Remote Sales Support Representative","company":{"id":4444392,"name":"Amend Treatment","domain":"amendtreatment.com","url":"https://alion.io/company/amend-treatment","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T11:45:15Z","employer_posted_date":null,"last_verified_at":"2026-10-26T11:45:15Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"A Remote Sales Support Representative assists a company's sales team by managing customer inquiries, processing orders, maintaining customer records, and providing administrative support. The role involves communicating with customers, preparing sales documents, following up on orders, and helping ensure that sales operations run smoothly.\nA Remote Sales Support Representative works from home using a computer, telephone, email, and customer management software. Depending on the company, the position may involve answering customer questions, supporting sales representatives, updating sales information, and helping customers understand available products or services.\nKey Responsibilities\nRespond to customer inquiries through email, telephone, and online chat.\n\nProvide customers with accurate information about products and services.\n\nAssist the sales team with daily administrative tasks.\n\nProcess customer orders and update order information.\n\nMaintain accurate customer records and sales databases.\n\nPrepare sales reports, quotations, presentations, and other documents.\n\nFollow up with customers regarding orders, inquiries, and product information.\n\nSchedule appointments and coordinate meetings for sales representatives.\n\nHelp resolve customer concerns and direct complex issues to the appropriate department.\n\nUpdate customer information in customer relationship management (CRM) systems.\n\nTrack sales activities and maintain organized records.\n\nCommunicate with other departments to ensure timely order processing and customer satisfaction.\n\nRequired Skills and Qualifications\nGood written and verbal communication skills.\n\nBasic computer skills and familiarity with email and office software.\n\nStrong organizational and time-management abilities.\n\nAttention to detail and accuracy.\n\nGood customer service and problem-solving skills.\n\nAbility to handle multiple tasks and meet deadlines.\n\nProfessional telephone and email etiquette.\n\nAbility to work independently and collaborate with a remote team.\n\nWillingness to learn sales processes and customer management software.","description_format":"text","description_chars":2088,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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