{"id":3390508,"url":"https://alion.io/job/amentum-course-support-1","title":"Course Support 1","company":{"id":14861,"name":"Amentum","domain":"amentum.com","url":"https://alion.io/company/amentum","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":121,"ghost_share":0,"stale_share":0.893,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanover, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":868},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-01T05:52:10Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Purpose and Impact:\nProvides instructor-led delivery and day-to-day course support for classified courses as described in the SOW. Presents Government-approved course content and facilitates student learning during lectures, demonstrations, and hands-on labs/exercises. Executes course preparation and closeout activities, provides first-line troubleshooting of student and lab workflow issues within authorized instructor permissions, and escalates LMS/platform/infrastructure issues to the appropriate support roles (e.g., LMS Administrator, System Administrator, Network support) I in accordance with Government-approved procedures. Contributes instructor observations, issue logs, and improvement recommendations to SOW deliverables. Protects assessment integrity and does not disclose test material, answer keys, or graded evaluation content in any form. Instructors do not perform LMS administration, infrastructure modifications, or software changes outside authorized instructor permissions; such issues are documented and escalated to the appropriate technical roles\nWork Schedule: The courses being supported are active from 0700-1800 M-F. Contract core hours are 1000-1400.\nEssential Responsibilities:\nDeliver Government-approved classroom and lab instruction for assigned course(s), maintaining course pace, learning objectives, and professional instructional standards.\nProvide student support during hands-on labs/exercises using sound operational judgment and tradecraft rationale without disclosing assessment answers, test content, or sensitive solution paths.\nExecute course preparation and closeout activities using Government-approved checklists/runbooks and document completion as required.\nPerform first-line troubleshooting of common student-impacting issues within instructor permissions document steps taken and outcomes.\nEscalate LMS/platform/infrastructure issues through approved channels with sufficient diagnostic detail (steps to reproduce, timestamps, screenshots/logs as permitted)\nReview grading outputs (manual and/or automated where applicable) for obvious anomalies and report suspected defects or unclear rubric/application issues per established procedures.\nComply with exam/assessment handling requirements and need-to-know controls; immediately report suspected compromise, improper access, or testing irregularities per SOP.\nSecurity Clearance Required: TS/SCI w/ Poly\nMinimum Education & Experience:\nBachelor's degree in Computer Science, Cyber Engineering, Information Systems, Information Technology, Education/instructional Technology, Electrical Engineering, Mathematics, or related field and two (2) years of relevant experience\nOR\nAssociate's degree (or 18 semester hours of military coursework/training in a related field) and four (4) years of relevant experience; OR High school diploma/GED and six (6) years of relevant experience\nOR\nAt least six (6) months of FORGE /HAMR (CYBR4600) teaching experience occurring within the last two (2) years\nOR\nExperience within last two (2) years as a certified T50 Exploiter Trainer and five (5) years of IO or EA experience\nRequired Qualifications:\nExperience delivering technical instruction in classroom and lab environments using Government-approved content and procedures is desired.\nExperience complying with exam/assessment handling requirements, know controls, and reporting testing irregularities per SOP is desired. Handling\nDemonstrate knowledge of creating and configuring virtual hosts and networks using a virtual machine manager (e.g., VMware vSphere/vCenter) in support of training scenarios/exercises\nDemonstrate knowledge of scenario development and interactive virtual learning module creation using tools such as vSphere, vCenter, Moodle, Captivate, Camtasia, Articulate or equivalent\nAt least two (2) years of experience in the development, testing, deployment m operations, training or maintenance of Electrical/Electronic/Software systems pertaining to CNE\nMust have administration knowledge of setting up and maintaining common Unix, Unix Variant, and Windows Servers\nShall demonstrate knowledge of commonly used software programming languages (preferred Python, Ruby, and shell scripting).\nOther Responsibilities:\nSafety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.\nQuality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.\nProcedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\nCompensation Details:\n$170,000 - $220,000The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.\nBenefits Overview:\nOur health and welfare benefits are designed to support you and your priorities. Offerings include:\nHealth, dental, and vision insurance\n\nPaid time off and holidays\n\nRetirement benefits (including 401(k) matching)\n\nEducational reimbursement\n\nParental leave\n\nEmployee stock purchase plan\n\nTax-saving options\n\nDisability and life insurance\n\nPet insurance\n\nNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.\nOriginal Posting:\n09/29/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.\nAmentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. 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