{"id":3592786,"url":"https://alion.io/job/amentum-dispatcher-supervisor","title":"Dispatcher Supervisor","company":{"id":14861,"name":"Amentum","domain":"amentum.com","url":"https://alion.io/company/amentum","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":367,"ghost_share":0,"stale_share":0.965,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":73},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"MRPT","optional":false}],"status":"live","first_seen_at":"2026-06-29T00:00:00Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-11-02T17:36:55Z","board_verified":true,"closed_at":null,"days_open":126,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":126},"description":"Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science,securityand sustainability. Our people apply undaunted curiosity, relentlessambitionand boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety,collaborationand well-being are integral to success.\nSummary:\nSupervises daily dispatch operationsand responsible for respondingappropriate equipmentor personnel to emergency and non-emergency calls for fire and emergency medical services as well as on call department services.Identifiesand dispatchesappropriate units;complies withUSAP policies and procedures to ensure the safety of all public safety responders and the public.\nPosition Responsibilities:\nResponsible formaintaininga safe workplace and ensuring that safety is the highest priority in the workplace.\n\nComplies withall Environmental Health & Safety and Quality Assurance requirements and goals. Provide documentation to these divisions as necessary to ensure adequate and legal documentation.\n\nReviews,modifies, andmaintainsaccuracy of pertinent departmental policies and procedures.\n\nUnder the direct supervision of the fire chief, responsible for the supervision and operation of all communications and computer management for the Antarctic Fire Department. This includes theday-to-dayoperation of the fire department dispatch center, including but not limited to; all base station, portable and mobile radios, computers, printers, copiers, fax machines, pagers both 9-1-1, and administrative phone lines, VHF radios and fire alarm receiving system.\n\nProvides direct supervision of all subordinate communication coordinators (dispatchers).\n\nProvides training of all subordinate communication coordinators (dispatchers).\n\nProvides quality assurance feedback and coaching to all subordinate communication coordinators (dispatchers).\n\nCreation and maintenance of schedule providing 24hr coverage of communications center.\n\nSupervises and performs operator maintenance on all base station, portable and mobile radios, computers, printers, copiers, faxmachinesand pagers.\n\nCoordinates, schedules, andmonitorstechnical maintenance of all base station, portable and mobile radios, computers, printers, copiers, faxmachinesand pagers withappropriate technicians.\n\nSupervises, schedules work andmonitorsthe performance of subordinate dispatchers.\n\nSubmits software recommendations.\n\nProvides support departmental personnel computer and communications requirements as tasked.\n\nHandles confidential matters (personnel actions, management reports,etc)in accordance withmanagement policy.\n\nResponsible for communicating with and monitoring emergency service personnel. (Fire Fighters, SAR, fire Technicians, Medical staff, Spill Response personnel, etc.)\n\nAnswers 9-1-1 and other phone lines taking both emergency and non-emergency calls for service.\n\nMonitors the automatic fire alarm system and dispatches emergency responders and/or technicians asappropriateand creates corresponding service requests for technicians.\n\nAnswers and routes off-continent phone calls for work related and emergency contact purposes.\n\nTracks dispatch createdservice requests for FEMC emergency work-orders.\n\nAccurately and efficientlymaintainvarious logs in avariety of formats. (Software, Excel spreadsheets, Word documents, Power Point programs, etc.)\n\nCoordinates international communications and relays information toappropriate agencies. Handles sensitive information in a confidential manner.\n\nInteracts with the National Science Foundation, military, and other agency officials, both over the phone and in person, in a professional and tactful manner.\n\nCoordinates radio communications asrequiredduring SAR or mass casualty events/drills.\n\nNotifies communications technicians when equipment malfunctions or failures occur.\n\nMaintains knowledge of, and tracks, all outdoor recreational travel, including contacting SAR and the SAR Response Team when guidelines dictate.\n\nProvides near and deep field science team party communication education.\n\nMaintains Communication and information plan for near and deep field science team party throughout Austral Summer Season.\n\nProvides communication support to personnel in the field.\n\nMonitorsvehicletravel away from station during winter and win-fly. Initiates SAR procedures asrequired.\n\nWorks a varied schedule to ensure 24/7 coverage of the communications center. This includes working weekends,nightsand holidays.\n\nPerforms other duties as assigned by theon-dutyCaptain.\n\nRequiredEducation, Experience, Certificates and Licenses:\nHigh School diploma orGED\n\nMinimum of five years diversified experience in dispatch radio operations and communications technology isrequired(Fire, EMS, and/or Law Enforcement)\n\nAt least twoof the fiveyears’experience must be in asupervisoryrole,or two yearspreviousexperience as a Dispatcher with the Antarctic Fire Department.\n\nIncident Command System (ICS) 100 and 200 certifications arerequiredfor offer consideration (training offered through FEMA).\n\nMust hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification.\n\nExpectedSkills and Competencies:\nComputer skillsrequired, including Word, Excel,PowerPoint,and e-mail applications. Good judgment and exceptional communication skills.\n\nMust have an ability to independently prioritize requests by level of urgency.\n\nMust have the ability to work unsupervised andpossibly aloneduring various levels of urgency and call volume.\n\nComplies withapplicable safety, environment, health, and waste management policies and procedure.\n\nPhysical and/or Other Requirements:\nWillingness and ability to deploy to Antarctica for extended periods\n\nSuccessful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica\n\nSuccessful completion of drug screening and background check required by employer\n\nSuccessful completion of Federal Background Check required by the NSF\n\nMust be willing and able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum as required by the position.\n\nMust be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold as required by the position.\n\nMustparticipatein community programs, such as “house-mouse” (chores), “daisy-picking” (cleaning-up around the station), recycling efforts & safetyobjectives.\n\nValid Driver’s License issued in the United States\n\nNo clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC): Must be able to obtain andmaintainfacility credentials/authorization. Note: US Citizenship isrequiredfor facility credentials/authorization at this work location.\n\nSafety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing andmaintaininga safe work environment. Asappropriate, each employeeis responsible forcompleting all training requirements and fulfilling all self-aid/buddyaid responsibilities,participatingin emergency response tasks, and serving on safety committees and teams.\nQuality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations.Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.\nProcedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policiespertaining tojob.\nWe are an equal opportunityemployerand all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Amentum is a drug free workplace.\nby law.Amentumis a drug free workplace.\nBoots Required: YesXNo","description_format":"text","description_chars":8465,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Military Logistics","Business Process Outsourcing (BPO)","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-01T22:02:56Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.152,"p_room":0.28,"age_days":126,"expected_fill_days":17,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/amentum-dispatcher-supervisor","json_url":"https://alion.io/job/amentum-dispatcher-supervisor.json","meta":{"generated_at":"2026-11-02T22:09:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14861},"rest":"https://alion.io/mcp/rest/get_company?id=14861"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famentum-dispatcher-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famentum-dispatcher-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famentum-dispatcher-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amentum-dispatcher-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famentum-dispatcher-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3592786}},{"tool":"search_jobs","arguments":{"company":"amentum.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3592786},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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