{"id":2045443,"url":"https://alion.io/job/amentum-ict-application-support-specialist","title":"ICT Application Support Specialist","company":{"id":14861,"name":"Amentum","domain":"amentum.com","url":"https://alion.io/company/amentum","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alice Springs, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":92000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Keystone Engine","optional":false},{"name":"Linux","optional":false},{"name":"MySQL","optional":false},{"name":"PHP","optional":false},{"name":"Red Hat","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Assembly","optional":true}],"status":"live","first_seen_at":"2026-10-07T19:25:46Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T04:44:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Application Support Specialist’s primary function is to analyze, evaluate, modify, test and implement site-wide information systems as well as supports the Operating System. They will respond to user and systems problems and prepares application system specifications. In addition, identify, plan, implement and coordinate system upgrades, enhancements or maintenance. Reports directly to the Deputy or Functional Area Manager.\nESSENTIAL RESPONSIBILITIES\nProvide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.\nMaintain and configure virtual servers and hardware, Cisco Callmanagers, VoIP phones and user accounts. Maintains accurate inventory of all IT equipment including networks configurations and drawings.\nResolve user hardware and software problems with printers, laptops and desktop PCs.\nSets up computers with software, security patches, email accounts, security and network connection settings. Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems. Correct system network problems and coordinate corrective action with third party vendors where applicable.\nSupport remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generate manuals for custom applications\nContacts and follows up with Information Technology vendors and consultants\nProvides low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.\nResearches and negotiates pricing in order to make Information Technology purchases with multiple vendors\nEnsure, promote, and maintain health and safety practices/compliances at site and within the workplace.\nAny other reasonable duties as requested\nQUALIFICATIONS\nYear 12 completion\n\nComp TIA Security + Certification\n\nFormal qualifications in Computer Science or Information Technology\n\nEquivalent demonstrated experience\n\nField: Relevant or related discipline\nMCSE/MCSA, Redhat Linux Certification\n\nNetwork + Certification\n\nITIL Foundations Certificate\n\nVMWare Certification\n\nEquivalent demonstrated experience\n\nTICKETS AND LICENCES\nMinimum Essential\nDrivers License\n\nCPR\n\nWhite Card\n\nConfined Space\n\nWorking at Heights\n\nForklift License\n\nElevated Work Platform\n\nFirst Aid\n\nEXPERIENCE AND SKILLS\n3 years’ experience\n\nStrong communication skills and the ability to engage with varied stakeholders\n\nExperience with MS Officer operating system, VMWare, and Linux Operating Systems\n\nUnderstanding of TCP/IP and networks\n\nKnowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful\n\nEnd-user support skills\n\nWORK ENVIRONMENT, PHYSICAL DEMANDS, AND MENTAL DEMANDS\nTypical office environment with no unusual hazards, occasional lifting to 10kgs, kneeling, standing and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.\n\nThe employee is frequently required to walk, sit, use hands to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand.\n\nSECURITY CLEARANCE REQUIREMENT\nIt is a condition of employment that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a Top-Secret Positive Vetting (TSPV) Department of Defence Security Clearance (Australian) or TS/SCI (U.S.) clearance w/ Poly.\nSTATEMENT OF WORK REQUIREMENTS\nAll personnel assigned shall be:\nAt least 18 years of age.\n\nAble to fluently read, write and speak English\n\nEHS REQUIREMENT\nAll Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the EHS Handbook, each person is responsible for:\nCompleting work tasks in a safe manner\n\nReporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager\n\nContinuous adherence to the environmental, health and safety procedures outlined in the EHS Handbook during the performance of their work\n\nRed-Carding a Job - Employee right and responsibility to “STOP WORK” if a job is unsafe or possess a danger to the environment\n\nQUALITY REQUIREMENT\nQuality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Program and carry out job activities in compliance with the Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.\nPROCEDURE COMPLIANCE\nEach employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to their job.","description_format":"text","description_chars":5090,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Military Logistics","Business Process Outsourcing (BPO)","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-07T19:25:46Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.637,"p_room":0.55,"age_days":5,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/amentum-ict-application-support-specialist","json_url":"https://alion.io/job/amentum-ict-application-support-specialist.json","meta":{"generated_at":"2026-10-13T12:28:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14861},"rest":"https://alion.io/mcp/rest/get_company?id=14861"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famentum-ict-application-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famentum-ict-application-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famentum-ict-application-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amentum-ict-application-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famentum-ict-application-support-specialist"}]}