{"id":4340817,"url":"https://alion.io/job/amentum-it-technical-specialist","title":"IT Technical Specialist","company":{"id":14861,"name":"Amentum","domain":"amentum.com","url":"https://alion.io/company/amentum","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":462,"ghost_share":0,"stale_share":0.92,"repost_share":0.002,"time_to_fill_p50_days":19,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62400,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":62400},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-15T18:15:14Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T18:15:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!\nWe need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. Amentum is NASA’s largest engineering solutions provider working together with NASA at centers across the United States.\nWe are looking for an IT Technical Specialist to join the JETSII contract with Barrios, a teammate company.\nDemonstrates patience and perseverance, with the ability to remain calm and professional when working through challenging technical issues.\nStrong communication skills are essential\nAbility to clearly explain technical concepts and issues to nontechnical employees, management, and other stakeholders.\nMust be able to prioritize and manage multiple issues effectively while maintaining a high level of service.\nCollaborative team player who is willing to ask for assistance when needed and working cooperatively with others is essential.\nThe candidate should also be comfortable communicating technical issues and recommendations to management in a clear and professional manner.\nPerform other duties as assigned.\nRequisition Qualifications:\nThis position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.\nTypically requires a bachelor’s degree or equivalent certification in a related area or experience in the field.\nBasic knowledge of networking, VPNs, DNS, DHCP, and firewalls\nExperience with user/account administration\nStrong troubleshooting and problem-solving skills\nStrong knowledge of Windows operating systems and Microsoft 365\nExperience with user account administration and access management\nExcellent communication and customer-service skills\nAbility to independently diagnose and resolve technical problems\nGeneral cybersecurity knowledge\nFamiliarity with remote-support and ticketing systems, ServiceNow experience preferred\nObtain and maintain a LOC50\nCompTIA A+ - foundational IT/support skills\nCompTIA Network+ - networking\nCompTIA Security+ - cybersecurity fundamentals\nMicrosoft certifications\nRequisition Preferences:\n3+ years of hands-on IT support/administration experience\nTechnical degree or equivalent on-the-job experience\nAbility to pass random drug tests\nAbility to pass a thorough security clearance background check\nPhysically able to lift and move 30 lb. pieces of equipment on a frequent basis\nWalk between multiple buildings\nCompensation:\nSalary starts at $62,400. Final pay will be commensurate with the candidate's experience, skills, and qualifications.\nWhy Join Our Team?\nIn addition to exciting career opportunities, we also ave:\nExcellent personal and professional career growth\n9/80 work schedule (every other Friday off), when applicable\nOnsite cafeteria (breakfast & lunch)\nMuch, much more!\nFor more information on our partnership with NASA at Johnson Space Center (JSC), please visit www.wehavespaceforyou.com\nProof of U.S. Citizenship or US Permanent Residency may be a requirement for this position.\nMust be able to complete a U.S. government background investigation.\nManagement has the prerogative to select at any level for which the position is advertised.\nEssential Functions\nWork Environment\nGenerally, an office environment, but can involve inside or outside work depending on task.\nPhysical Requirements\nWork may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).\nEquipment and Machines\nStandard office equipment (PC, telephone, printer, etc.).\nAttendance\nRegular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.\nOther Essential Functions\nProfessional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.\n#JETS #JETSII\nCompensation Details:\nIT1The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.\nBenefits Overview:\nOur health and welfare benefits are designed to support you and your priorities. Offerings include:\nHealth, dental, and vision insurance\n\nPaid time off and holidays\n\nRetirement benefits (including 401(k) matching)\n\nEducational reimbursement\n\nParental leave\n\nEmployee stock purchase plan\n\nTax-saving options\n\nDisability and life insurance\n\nPet insurance\n\nNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.\nOriginal Posting:\n11/15/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.\nAmentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. 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