Trusted Agent

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking a Trusted Agent to support a government contract based on the island of Diego Garcia.

PURPOSE / SCOPE

The Trusted Agent (TA) will be responsible for supporting identity verification, credentialing, badging, biometric data processing, and access control requirements in accordance with applicable Department of Defense (DOD), National Security Systems (NSS), and installation security policies. The Trusted Agent (TA) serves as a key point of contact for personnel requiring identity verification and access credentials, ensuring that all associated activities are completed accurately, securely, and in compliance with established regulations. The Trusted Agent (TA) coordinates with designated government representatives, maintains system security, supports credentialing operations, and provides customer service to personnel requiring access credentials and related services.

JOB RESPONSIBILITIES

• Serve as the designated point of contact for identity verification, credentialing, badging, and biometric data processing as applicable.
• Support access control procedures and ensure identity verification and credentialing activities comply with security requirements.
• Maintain awareness of information system security requirements, risk assessments, vulnerability reports, and security policies.
• Support the protection of network security and other assigned security related functions.
• Assist personnel with credentialing requirements, documentation, and processing procedures while maintaining the confidentiality and integrity of sensitive information.
• Ensure Trusted Agent activities comply with DoD instructions, National Security Systems Public Key Infrastructure (NSSPKI) requirements, and installation policies.
• Provide timely assistance to personnel requiring identity verification, credentials, and related services.
• Coordinate with the designated government representative or Trusted Agent appointing authority regarding appointments, credentialing procedures, and compliance matters.
• Responsible for providing SIPR Tokens.
• Maintain onsite availability during regular working hours and provide on call support as required, including outside normal working hours and on a 24 hour, seven-day-a-week basis when necessary.
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.

REQUIREMENTS

• Bachelor’s degree from an accredited four year college or university in computer science, engineering, electrical engineering, computer science, or a related technical field. A combination of education and experience may be considered.
• Minimum of three (3) years of relevant professional experience.
• Strong computer skills, particularly proficiency with Microsoft Office applications tools (e.g., Word, Excel, PowerPoint).
• Knowledge of biometric and electronic credentialing processes.
• Experience with information technology installations, preferably in a U.S. military or government environment.
• Excellent organizational, administrative, and time management skills.
• Must meet the criteria outlined in OPNAVIST 5239.3A and DoDI 8520.02.
• Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization. Must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

PREFERRED QUALIFICATIONS

• Previous experience serving as a Trusted Agent, credentialing specialist, identity management specialist, or access control administrator.
• Familiarity with DoD identity credentialing programs, biometric enrollment procedures, and Public Key Infrastructure systems.
• Knowledge of National Security Systems Public Key Infrastructure requirements and security policies.
• Experience working in a U.S. military installation, government facility, or other security sensitive environment.
• Familiarity with DoD Instruction 8520.02 and applicable OPNav Instruction 5239.3A requirements, subject to current governing policy.
• Experience supporting information system security, risk assessments, vulnerability management, and network security.
• Strong written and verbal communication skills, with the ability to coordinate effectively with government personnel and customers.
• Ability to handle sensitive information responsibly and maintain strict confidentiality.
• Prior experience working in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• A valid driver’s license to legally operate a motor vehicle.

OTHER RESPONSIBILITIES

• Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
• Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

WORKING ENVIRONMENT

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in offices, industrial warehouses, ports, airfields, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.

PHYSICAL REQUIREMENTS

Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.