{"id":3144557,"url":"https://alion.io/job/amerant-bank-arena-box-office-representative","title":"Box Office Representative","company":{"id":2649088,"name":"Amerant Bank Arena","domain":"amerantbankarena.com","url":"https://alion.io/company/amerantbankarena","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunrise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":161000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-10T13:57:43Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-05T10:02:49Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":86},"description":"Organization Overview:\nThe Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.\nAnchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round. \nThe Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, \"Heroes Among Us,\" honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.\nJob Title: Box Office Representative\nDepartment: Ticket Operations\nReports To: Manager, Ticket Operations\nFLSA: Non-Exempt\nEmployment Type: Part-Time\nLocation: Amerant Bank Arena, FTL War Memorial\nJob Summary:\nResponsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper handling of credit card transactions. This role requires availability on nights and weekends.\nEssential Duties and Responsibilities:\nAssist in selling concert/event/hockey tickets to patrons\nAnswer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability\nAccurately complete credit card transactions\nProvide excellent customer service to all clients and customers as well as internal staff.\nPerform other duties as assigned by the Box Office Manager or Supervisor.\nAssist Sales and Service Representatives with questions and troubleshooting\nQualifications:\nAssist in selling concert/event/hockey tickets to patrons\nAnswer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability\nAccurately complete credit card transactions\nProvide excellent customer service to all clients and customers as well as internal staff.\nPerform other duties as assigned by the Box Office Manager or Supervisor.\nAssist Sales and Service Representatives with questions and troubleshooting\nPosition Type/Expected Hours of Work:\n This is a part time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.\n#LI-DNI\nAt the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. \nWe welcome all to apply and join our team.\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.","description_format":"text","description_chars":4461,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cinema","Events & Ticketing","Venues"],"lifecycle":[{"event":"open","at":"2026-10-23T09:34:02Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.388,"p_room":0.28,"age_days":86,"expected_fill_days":31,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/amerant-bank-arena-box-office-representative","json_url":"https://alion.io/job/amerant-bank-arena-box-office-representative.json","meta":{"generated_at":"2026-11-05T12:25:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2649088},"rest":"https://alion.io/mcp/rest/get_company?id=2649088"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famerant-bank-arena-box-office-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famerant-bank-arena-box-office-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famerant-bank-arena-box-office-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amerant-bank-arena-box-office-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famerant-bank-arena-box-office-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3144557}},{"tool":"search_jobs","arguments":{"company":"amerantbankarena.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3144557},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}