Salary
≈ $63k – $118k per year (Estimated)
Location
In office (Ottawa)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 23, 2026. American Eagle Outfitters scores B on the Alion truth index.
Overview
Company
Impact
Profile match
American Eagle Outfitters (AEO) is a global specialty retailer offering trendy apparel, accessories, and personal care products through popular lifestyle brands like American Eagle and Aerie. Headquartered in Pittsburgh, Pennsylvania, the company operates thousands of retail stores across North America alongside a strong international digital presence. Through its diverse portfolio, the multi-brand enterprise focuses on delivering accessible, high-quality, and comfortable fashion targeted primarily at young adults.
YOUR ROLE:
As a Supervisor in DC operations, you will have the opportunity to lead and develop your own team of AE Associates. You will be responsible for engaging your team to maintain the highest levels of safety, quality, attendance, performance, and engagement. Daily responsibilities will include priority setting, maintaining work standards, and implementing methods to enhance workflow by identifying issues and expediting solutions.
YOUR RESPONSIBILITIES:
- Lead the day-to-day operations in a fast paced, E-Commerce distribution environment
- Maintain a motivating and positive leadership presence through active associate engagement
- Promote a culture of safety among associates by prioritizing safety protocols
- Drive success by motivating, teaching, and holding team members accountable
- Conduct daily shift briefings
- Ensure adequate staffing for each shift based on resources and associate skill-sets
- Provide associates with meaningful developmental opportunities
- Proactively identify and lead process improvement initiatives
- Regularly evaluate associate performance, including annual review
- Maintain documentation on associate attendance, productivity, behavior, and safety
- Ensure fiscal responsibility through labor and supply cost control
- Promote positive team relationships through effective communication and recognition
PHYSICAL REQUIREMENTS:
- Stand for long periods of time and walk continuously
- Pull merchandise from multiple levels of shelving or move merchandise as needed
- Climb stairs and perform work at platform heights up to 60 feet
- Lift up to 50lbs. Specific weight requirements may vary within each department
QUALIFICATIONS:
- Bachelor's Degree in Business Management, Logistics or equivalent work experience
- Two years supervisory experience, preferably in a warehouse or distribution center environment
- Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
- Intermediate computer skills including Google suite and Kronos Time-keeping Software Solutions
- Schedule flexibility, including nights and weekends
- Ability to step in and support other departments as needed
- Bonus: Bilingual in Spanish
PAY/BENEFITS INFORMATION:
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
- AEO may also provide discretionary bonuses and other incentives at its discretion.
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