{"id":3789718,"url":"https://alion.io/job/american-electric-power-electric-system-operator-2","title":"Electric System Operator","company":{"id":1755069,"name":"American Electric Power","domain":"aep.com","url":"https://alion.io/company/aep-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":44,"ghost_share":0.023,"stale_share":0.023,"repost_share":0.159,"time_to_fill_p50_days":14,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gahanna, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":63496,"max":109543,"currency":"USD","period":"year","gross":null,"usd_annual":109543},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-12T08:15:17Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Posting End Date\n11-15-2026Please note the job posting will close on the day before the posting end date.\nJob Summary\nThe Electric System Operator (Distribution Dispatcher) is responsible for coordinating, regulating, and controlling the real-time operation of the electric distribution system to ensure reliable, safe, and efficient service to customers. This role monitors system conditions, executes switching orders, responds to outages and emergencies, and communicates with field crews, engineers, and other utility personnel.Job Description\nDist. Dispatcher Assoc. - Dist. Dispatcher Sr.:\nAs a member of our Distribution Control Center team, you’ll be the nerve center of the distribution grid-monitoring SCADA and grid telemetry in real time, making rapid decisions to isolate faults, restore service, and reconfigure feeders to keep power flowing. You’ll coordinate crews and contractors, issue safe switching orders, manage outage priorities during storms and emergencies, and communicate clear status updates to operations leadership and stakeholders. This fast-paced role combines technical problem solving, decisive action, and teamwork-where every shift delivers visible impact on reliability, safety, and customer satisfaction-offering hands-on experience with advanced grid controls and a clear path for career growth in utility operations.\nWhat You'll Do:\nPromote and enforce the Company's Safety and Health programs.\nBe knowledgeable and adhere to written company and department policy and procedures.\nDemonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.\nEffectively operate company communication equipment.\nTrack crew locations and ongoing work on the distribution system.\nDispatch service personnel to respond to outage and emergency situations.\nAuthorize the energizing and restoration of distribution facilities.\nMaintain accurate outage records.\nMaintain accurate records of abnormal and defective equipment for distribution facilities.\nWhat We're Looking For:\nDist. Dispatcher Assoc.:\nEducation requirements:\nBachelor’s degree in any field,\nOR associate degree in electrical or electronic technology,\nOR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens.\nDist. Dispatcher:\nEducation requirements are listed below:\nBachelor’s degree in any field,\nOR associate’s degree in electrical or electronic technology,\nOR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens in addition to experience listed below.\nWork Experience requirement listed below:\nMinimum 2 years of experience as a Distribution Dispatcher Assoc.\nSuccessfully complete training and pass the examination for a Distribution Dispatcher\nDist. Dispatcher Sr.:\nEducation requirements are listed below:\nBachelor’s degree in any field,\nOR associate’s degree in electrical or electronic technology,\nOR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens in addition to experience listed below.\nWork Experience requirement listed below:\nMinimum 2 years of experience as a Distribution Dispatcher.\nSuccessfully complete training and pass the examination for a Distribution Dispatcher Sr.\nOTHER REQUIREMENTS (ALL Levels):\nEntry-level hires in the Distribution Dispatcher role have opportunities to advance into progressive positions at regular intervals through our job progression pathway. With strong performance and successful progression, employees can expect to reach earnings of $100,000+ within five years.\nRotating shift work required - 10-12 hour shifts which could change on a monthly basis\nThe required Pre Employment tests are listed below: This job requires \"recommended\" test results from HireVue Dispatcher Worker Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/ \nMust maintain a high availability for call-out response.\nDue to call-out responsibility, applicants must live within or be willing to relocate to within 45 minutes of the reporting location.\nMust satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position.\nPromotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing.\nMust be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.\nCritical decisions must be made affecting reliability and priority of service to customers.\nFailure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.\nDrive Time Requirement:\nSuccessful candidate must live or be willing to relocate within 45 mins of the AEPOH Gahanna building (700 Morrison Road Gahanna, Ohio 43230)\nWhat You'll Get:\nIn addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.\nWhere Putting the Customer First Powers Everything We Do!\nAt AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!\nCompensation Data\nCompensation Grade:\nSP20-005Compensation Range:\n$63,496.00 - $109,543.00The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.\nHear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.\nIt is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. 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