{"id":3375146,"url":"https://alion.io/job/american-electric-power-functional-system-analyst-assc","title":"Functional System Analyst Assc","company":{"id":1755069,"name":"American Electric Power","domain":"aep.com","url":"https://alion.io/company/aep-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":35,"ghost_share":0.029,"stale_share":0.029,"repost_share":0.086,"time_to_fill_p50_days":14,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Victoria, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":63496,"max":93188,"currency":"USD","period":"year","gross":null,"usd_annual":93188},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T07:08:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Posting End Date\n11-04-2026Please note the job posting will close on the day before the posting end date.\nJob Summary\nInvestigate, analyze and resolve application issues with moderate direction from senior staff. Participate and perform field investigations of application issues and interface with field users and management. Participate in application training and in the development of training materials. Perform data analysis and develop reports. Perform application administrative functions. Assist support staff in investigating root cause, resolving application issues and engaging IT as necessary. Participate in efforts with business unit employees to define and build business processes and the functional requirements for associated applications. Provide assistance and guidance to employees across the corporation in the proper use of applications. Participate in the development of application testing and user training plans and materials.Job Description\nWhat You'll Do:\nLearn and apply, with supervision, AEP's internal IT system development and support processes for delivering and tracking system enhancements and maintenance activities\nSupport the work needed to resolve outstanding system issues by applying knowledge of application functionality and associated business processes; provide input to change requests and to ensure the completeness of enhancement requirements and process considerations\nWork with other Functional System Analysts (FSAs) and Architects to make sure IT Work Requests and Business Cases are completed and submitted in a timely manner to Business System Analysts (BSAs)\nCollaborate with BSAs in the IT Work Request development process to define as early as possible what involvement will be needed from IT and help facilitate the development of the High Level Estimates (HLEs) in parallel with the IT Work Request\nHelp ensure HLEs are obtained in a timely manner and complete appropriate approval routing of proposals\nObtain clarification, when needed, from the Business Unit (BU) to ensure the quality of requirements; partner with FSAs/BSAs to ensure leadership is provided to facilitate the gathering of requirements and ensure BU stakeholders are represented\nAssist with design and development of functional specifications and user interfaces for application enhancements.\nDevelop business processes to be used in applications and develop functional specifications with assistance from senior staff.\nPrioritize work and provide some functional direction to IT applications staff.\nPrepare business case documentation with assistance from senior staff.\nParticipate in the development and coordination of User Acceptance Testing and application release process.\nAssist other Architects in providing required user training plans and materials.\nAssist support staff in investigating and resolving application issues.\nWork with business unit employees to define, analyze, design, and document business processes and associated applications.\nProvide assistance and guidance to employees across the corporation in the proper use of applications.\nProvide all levels of administrative support including configuration, technical product support, user guidance, installation, system monitoring, test planning, testing, problem diagnosis, issue tracking, issue resolution, and routine maintenance as necessary.\nWhat We Are Looking For:\nEducation requirements are listed below:\n4 years of experience in IT systems support with High School Diploma or GED. \n2 years of experience in IT systems support with Associate Degree in business or IT \n0 years of experience in IT systems support with Bachelor's Degree in business or IT\nOther Requirements:\nPhysical demand level is Sedentary\nDemonstrates good listening skills and a sincere understanding of client business needs. Ask questions to clarify understanding. Relates on a personal level; positive friendly and engaging. Outgoing and comfortable in diverse groups. Uses Communications Technology (voicemail, e-mail, Internet) effectively balancing with appropriate face to face communications. Able to read reactions of an audience and adjust delivery style to fit the audience. Able to develop and present business documents and reports clearly, concisely and effectively. Demonstrate strong training and presentation skills.\nWhat You'll Get:\nIn addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.\nWhere Putting the Customer First Powers Everything We Do!\nAt AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!\nCompensation Data\nCompensation Grade:\nSP20-006Compensation Range:\n$63,496.00 - $93,188.50The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.\nHear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.\nIt is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. 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